Job Description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Supervisor. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

To plan, co-ordinate, supervise and report upon the work activities of the warehouse team, providing effective communication, leadership, motivation, training & development. Responsibility for maintaining and managing all warehouse movements. To ensure the procedures pertaining to all functions within the Distribution Centre is carried out with utmost professionalism and to ensure smooth transition between principal and the company. To work in conjunction with Managers and clients, monitor, develop and allocate work to group subordinates in specific. Responsible for maintaining records accurately, integrity and continuously reviewing all functions for operational efficiency

Key Tasks/ Accountabilities

• Allocate duties to teams of the shift in line with day-to-day requirements.
• Arrange casual labour with the approval of Management.
• Instruct Security Main Gate to release vehicles as per SOP.
• Ensure vehicles are off-loaded and stock contents checked timeously as per booking schedule.
• Escalate all MHE faults to site services & leadership
• Ensure that receiving area door and gates are secured and locked properly at the end of the work shift.
• Correct non-performers through counselling and discipline if necessary.
• Maintain leave roster. Authorize individual leave after taking due consideration of operational requirements, company policy and individual request.
• Manage Smart time for subordinates.
• Identify training requirements for staff and report to management.
• Prepare and monitor KPI’s daily
• Gemba walk done daily.
• Ensure products are captured correctly
• Ensure put away of stock accuracy.
• Ensure high level of housekeeping. Ensure that line traceability process is followed.
• Manage stock and raise any discrepancies identified
• SOP Training and WCM One-point lessons
• Minimize damage.
• Goods lift checklist
• Issue daily MHE checklists and ensure that the forms are correctly completed by the machine operators.
• Monitor adherence to warehouse SHEQ standard.
• Budget Management
• HR Issues - Managing Industrial Relations
• Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Plan and manage all stock counts and audits of inventory
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Produce accurate stock Key Performance Indicator reports, analyse and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness
• Put in place procedures to monitor and minimise stock losses
• Daily recons on storage types and ensure that inventory team meets daily targets
• Monitor all stock movements within warehouse and ensure report on issues

Functional Experience

• 3-5 years’ experience of working in a similar position

Education / Qualification / Certification Requirements

• Grade 12 / Matric – Essential
• Educated to university degree level or equivalent professional qualifications

Skills/Competencies

• Good analytical and numerical skills
• Computer literacy (MS Office, transport management systems)
• Ability to work under pressure and independently
• Dedicated to service excellence
• Apply logical thinking
• Self-disciplined and organized
• Ability to present to all management levels

Languages

• English – verbal and written.