Job Description

Warehouse Logistics Supervisor

Job Summary

In your role as the Shipping/Receiving Supervisor, you will manage the day-to-day distribution and warehouse operations to ensure the efficient, safe flow of goods from production to shipment. This role balances hands-on leadership with operational excellence, focusing on team development, process improvement, safety compliance, and carrier management.

Required (Minimum) Qualifications:

• Education: Bachelor´s degree in Logistics, Supply Chain Management, Business Administration, or an equivalent combination of education and experience
• Experience: Proven background in leadership in inventory and warehouse operations
• Technical Skills: Proficiency in SAP (or similar ERP/WMS/TMS systems) and Microsoft Office; strong knowledge of LTL, parcel, international shipping, customs requirements, and DOT regulations

Preferred Qualifications:

• 5+ years of progressive experience in logistics, warehouse, and distribution operations
• Prior experience in After Sales or spare parts environments
• Valid driver’s license with a good driving record and certification to operate powered equipment (forklift, hydraulic jack lift).

Responsibilities:

Distribution & Operations

• Manage daily shipping, receiving, storage, and material transfer activities (including After Sales parts and transfers from production plants like Sheet Metal, Paint, and Case Plant).
• Oversee the scheduling and execution of LTL, parcel, and international shipments, ensuring accurate packing, documentation, labeling, and kit assembly.
• Coordinate with Supply Chain and Customer Service to resolve shipping errors or damaged goods.

Team Leadership & Development

• Supervise, coach, and develop warehouse leads and hourly staff, performing managerial duties at least 50% of the time.
• Create and maintain a training matrix to foster cross-training, high performance, and a culture of accountability.
• Conduct performance reviews, establish priorities, schedule associates, and handle counseling or disciplinary actions as needed.

Carrier & Vendor Management

• Manage relationships and service level agreements (SLAs) with LTL, parcel, and 3PL carriers.
• Track carrier performance metrics (on-time delivery, damages, claims) and lead freight claim resolutions.
• Ensure strict adherence to Incoterms, customs requirements (e.g., Canada CARM), and company shipping policies.

Process Improvement & Systems

• Drive operational efficiency through Lean, 5S standards, and automation initiatives (WMS/SAP, barcode scanning).
• Monitor and report on key performance indicators (KPIs) such as lines shipped per hour, labor costs, and claims ratios.
• Partner with IT and Supply Chain to implement system integrations and tracking projects.

Safety & Compliance

• Enforce and maintain strict compliance with OSHA, DOT, and internal safety policies.
• Ensure proper handling, storage, and truck/trailer disposition of materials to maintain a safe, 5S-compliant warehouse environment.

Don’t let a few unmet requirements chill your enthusiasm! If you’re excited about the role and believe you have the potential to excel, click “Apply” anyway. We love fresh energy and are eager to see what you bring to the table!

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

• Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.
• We take development opportunities seriously! Take part in a variety of training courses through our Epta Academy and external training partners.
• Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.
• Balance work and personal life perfectly with our flexible working hours.
• Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.