Job Description

The Warehouse Supervisor is tasked with leading the operational activities during their designated shifts, ensuring efficient inventory management and distribution in line with customer requirements. This role requires a focus on exceptional customer service, the ability to lead and motivate a team effectively, and a commitment to maintaining high standards of safety and organization within the warehouse.

Duties and responsibilities:

· Ensure operational productivity and effectiveness levels are set, maintained and continuously improved.

· Collaborate across departments to ensure the highest level of customer service to internal and external partners.

· Capture, review and analyze KPIs (Key Performance Indicators) reports in a timely manner to ensure complete understanding of what affects productivity.

· Develop strong communication channels within the departments and across the operation to ensure a smooth transition from one shift to the next.

· Provide continuous direction to Associates regarding proper work methods to help increase Associate performance and business productivity.

· Engage, develop and motivate Associates in order to drive high performing individuals and teams. Administer progressive discipline to change behavior of substandard performers.

· Manage a safe and clean workplace by reinforcing accepted Company policies regarding housekeeping and safety. Promote Safety and Good Housekeeping Practices on a daily basis.

· Inspire and foster an environment where diverse backgrounds are respected and valued.

· Work with Operations Manager to forecast staffing needed to ensure workload demands are established to execute productivity.

· Responsible for the daily reconciliation and accurate reporting of assigned associates’ hours. This includes the accurate recording of Production Data into a daily production report.

· Perform other duties as assigned.

Qualifications:

· Education: Bachelor’s degree preferred.

· Experience: At least two years of experience supervising 10 to 30 hourly associates in a warehouse or similar environment.

· Distribution experience requires.

· Strong leadership and team motivation skills.

· Effective communication and public relations.

· Ability to coordinate team activities efficiently.

· Detail-oriented.

· Proficient in MS Word and Excel.

· Bilingual in English and Spanish.

· Capable of standing and walking for long periods.

· Valid Driver’s License and reliable transportation preferred.

· Flexible to work various shifts as needed.

Physical Demands:

· Supervisory Presence: Regular walking and standing to oversee warehouse operations, inspect inventory, and monitor staff performance.

· Manual Handling: Occasional lifting, moving, and carrying of goods and equipment, which may involve weights up to 50 pounds.

· Climbing and Reaching: Use of ladders or climbing equipment to access stored items or oversee operations, as well as reaching for items stored at various heights.

· Computer Use: Frequent use of computers and handheld devices for inventory management, scheduling, and communication, necessitating manual dexterity.

· Environmental Exposure: Work may involve exposure to warehouse environments, outdoor conditions, and all types of weather while managing operations in the yard.