Job Description

Purpose of the Job

Oversee and manage daily warehouse operations, ensuring efficient and accurate storage, handling, and distribution of goods. This position involves supervising warehouse staff, implementing safety and operational procedures, and optimizing inventory management processes. The Warehouse Supervisor is responsible for maintaining a well-organized and safe work environment, monitoring performance metrics, and ensuring compliance with company policies and regulations. Ultimately, this role aims to enhance productivity, minimize operational costs, and ensure timely delivery of products to meet customer demands.

Job Description

• Management of internal teams to ensure productivity targets are met in line with customer SLA and internal procedures
• Manage customer relationships
• Reporting on performance and improvement metrics
• Support account managers nationally
• Ensuring that the service level agreement of the clients are adhered to
• Control and supervision of staff in the warehouse department
• Liaise with the client on a daily basis with regards to any operational requests and requirements
• Ensure proper receipt of all goods into the warehouse via. electronic means (and manually where required)
• Assist with and control the ‘break bulk’ function and proper marking of items and storage within the warehouse
• Ensure that proper stock records are kept and that goods are rotated on F.I.F.O or F.E.F.O basis
• Take stock and cycle counts as often as agreed with customer. Report to management
• Responsible for stock accuracy
• Ensure proper security is in place so that no unauthorised persons have access to the warehouse
• Ensure that all health and safety procedures are being adhered to by operational staff and visitors
• Ensure that all client orders are dispatched as per the service level agreement
• Ensuring that all client files are updated
• Ensure an accurate account of all Client’s stock at all times
• Ensure that housekeeping is maintained within allocated areas

Job Requirements - Experience and Education

• Matric (Grade 12)
• Relevant tertiary qualification would be advantageous
• A minimum of 3 years Supervisory experience within an Warehouse environment
• Advanced Microsoft Office Skills
• Code 8 valid Driver’s License
• Own transport essential

Leadership Behaviors

Building Outstanding Teams

Collaborate & break silos

Execution & Accountability

External focus

Growth mindset

Inclusion

Innovation

Setting a clear direction

Simplification

Skills

Adaptability

Analytical Skills

Attention To Details

Communication Skills

Conflict Resolution

Interpersonal Skills

Leadership Skills

Organization & Planning

Problem Solving

Process Improvement

Safety And Quality Awareness

Team Collaboration

Time Management