Job Description

Orgill, Inc., founded in 1847, is the nation's largest and fastest-growing independently-owned hardware distribution company that is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We exist to serve our customers and our mission is the foundation upon which all of our services, products and activities are built. Orgill employees strive for the highest quality and endeavor to do things right the first time, constantly working towards improving everything they do. Employees want our customers to know that they can depend on us every time they do business with Orgill.

This position is for shift supervisor in our stocking department with warehouse or distribution center experience The schedule expectation is 40+ hours a week with a 230AM or 330AM start time. This position requires movement to work in other departments during different shifts as the business needs. Supervisors are responsible for the day-to-day supervision of hourly employees, ensuring that both customer service and internal measures are held to the highest standards.

Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees.

Employee Benefits:

• Weekends off
• 401(k) Plan
• Medical & Prescription
• Vision
• Dental
• Company paid Life Insurance
• Company paid
• Accrued PTO Bank
• 8 Paid Holidays
• Most weekends off
• Annual bonus incentive

Key Responsibilities

Customer Service

• Responsible for good customer service through out department and collaborate with other departments.
• Assists in resolving order errors or discrepancies.
• Monitors loading progression to ensure routes depart on time.
• Promote and foster an atmosphere of good customer service throughout the department.
• Communicates customers expectations and load quality requirements.
• Coaches and develops employees in proper loading procedures.

Expenses and Productivity

• Keeps employees on task.
• Monitors individual employee productivity and quality results.
• Strives to meet finish time goals and reduce overtime.
• Accountability for maintaining turnover and retention.

Other Duties

• Able to manage time efficiently. Handle multiple tasks and complete priorities.
• Ability to coach, develop and facilitate individual team members as it relates to overall team performance.
• Establish good working relationships with other departments.
• Uphold, support and maintain company safety standard at all time.

Human Resource Management

• Ensure staffing levels are maintained in order to provide superior customer service with minimal overtime and non-productive time.
• Promote teamwork and superior levels of achievement throughout the distribution center.
• Promote a labor relation’s climate that provides for employee’s involvement and teamwork with a dedication to customer service.
• Accountable for maintaining turnover and retention levels at an acceptable level.
• Ability to coach, develop and facilitate individual team members as it relates to overall team performance.
• Uphold, support and maintain company safety standards at all times.

Personal Qualities

• Approachable person who can communicate at all levels.
• Must be able to handle adversity, react quickly and maintain positive attitude.
• Articulate, with good communication and presentation skills.
• Excellent PC skills in google suite of products
• Motivated to excel and instill the same quality in subordinates
• Must be able to meet KPI's and company goals

MINIMUM QUALIFICATIONS

• High School diploma. Some College preferred.
• Must have previous experience managing employees or being a team lead.
• Previous experience in a warehouse and/or manufacturing environment.
• Strong leadership skills.
• Understanding of supply chain or MRP and pull system desired.
• Must be committed to a high standard of safety and be willing to comply with all safety policies and practices.
• Excellent attendance record.
• Must be willing and able to work more than 40 hours when needed.
• Good comprehension and organizational skills.
• Demonstrated ability to prioritize work and to meet deadlines.
• Must be a team player with a can do attitude.
• Power Equipment certification a plus.
• Show ability to lead others in fast-paced, high-quality work environment.
• Articulate with good oral and written communication skills.
• Proficiently use personal computer and Google applications.

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