Work Scheduled: 12 hour rotating shift (5 PM–5:30 AM)

Key Responsibilities:

• Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers
• Supervise secondary production functions associated with their currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.
• Implement optimal staffing mix during assigned shift for applicable department(s) in partnership with management the production/wave planning office
• Supervise e-commerce and retail Warehouse operations (B2C, B2B)
• Monitor Warehouse lines to ensure goods flow properly within the facility; communicate best practices for conveying goods to associates within department(s) of responsibility as well as upstream and downstream departments
• Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc. as well as associate productivity. Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition
• Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (up to 75% time spent on warehouse floor)
• Coach and develop Warehouse leads in the day to day motivation and support of hourly order processors
• Ensure on-time order processing and Warehouse, keeping service level promises to our customers is critical
• Present problem analysis of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner
• Be solution oriented and routinely make recommendations for continuous improvement within the site
• Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business
• Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies and communications
• In partnership with the Warehouse area, plan and use independent discretion to organize day-to-day operations activities/objectives.
• Appropriately communicate with, follow up with, and support associates in a timely manner.
• Ability to leverage the various systems in the facility to generate reports, understand trends and potential road blocks, interpret any corrective measures needed and execute plans to achieve desired outcome
• Monitor hourly/daily reporting and escalate concerns when needed
• Must be able to learn, understand, and regularly execute tasks related to the various software programs used to run the facility. i.e. ERP, WMS
• Follow all established facility safety and security standards; set the example for, coach, and hold hourly associates accountable
• Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
• Special projects and other duties as assigned

Experience and Education Requirements

• Bachelor's degree in Supply Chain, Logistics or Business is preferred (or equivalent level of industry experience)
• Minimum of 3 years’ experience in distribution operations
• Minimum of 2+ years of leadership or supervisory experience.
• Experience in ERP system (NetSuite preferred)
• Self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision
• Able to openly communicate on all levels of management, customers and vendors
• Highly organized, detail-oriented and ability to multi-task in a fast-paced, deadline driven environment (accuracy, timeliness, reliability, adaptability, and responsiveness).
• Customer focused with strong data and analytical skills
• Excellent computer skills including Microsoft Suite programs
• Proven track record and experience in planning and an interest in continuous improvements
• Results-oriented professional able to solve problems and implement change
• Potential to grow into positions of increasing responsibility based on results and capabilities
• You possess a supervisory/managerial skill set, this is a position that leads others, aligns actions and plans to strategies, supports a learning culture, builds collaborative motivated teams focused on results
  
  

The approximate pay range for this position is $80,000.00 to $90,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)