Lovisa Pty Ltd

Warehouse Supervisor

Lovisa Pty Ltd  •  Columbus, OH (Onsite)  •  12 days ago
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Job Description

The Warehouse Supervisor/Lead is responsible for overseeing parts of the end-to-end fulfillment process for the US Warehouse, ensuring the safe and efficient operation of defined warehouse areas. This role supervises staff, ensures performance meets KPIs, and drives continuous improvement across operation functions, including inbound, picking, outbound, e-commerce, and BOH/Fixtures.

Key Responsibilities

  • Operations Management (Operation TLs)
  • Oversee daily warehouse operations, outlined in the specific areas noted above
  • Ensure efficient space utilization and maintain accurate inventory records
  • Implement and maintain warehouse policies and procedures
  • Order Fulfillment: Accurate and timely processing, picking, packing, and delivery of all online/B2C customer orders, returns, and exchanges
  • Staff Supervision and Management (All TL)
  • Recruit, train, supervise, and evaluate warehouse staff
  • Develop staff schedules and assign tasks to ensure smooth operations
  • Foster a safe and collaborative working environment
  • People Management
  • Compliance and Safety (All TL)
  • Ensure compliance with local health and safety regulations
  • Conduct regular safety audits and implement safety programs
  • Maintain security protocols to protect warehouse assets
  • Ensuring Safe Operation: Ensure the safe operation of the distribution center (DC) and keep up with compliance needs
  • Inventory Control (Stock Control TL)
  • Monitor inventory levels and perform regular stock checks. Manage stock takes and stock reconciliations
  • Implement inventory control procedures to minimize discrepancies
  • Coordinate with Merchandise & Loss Prevention teams to manage inventory effectively
  • Manage DC consumables (packaging, labels, stationary, etc.) and place orders in a timely manner
  • Logistics Coordination (Operation TLs)
  • Coordinate inbound and outbound logistics with suppliers, transport companies, and customers
Lovisa Pty Ltd

About Lovisa Pty Ltd

Lovisa Life:

Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 900+ stores across 37+ countries. Join a high growth international retailer, publicly listed on the ASX.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lovisa Future:

With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
2010
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