Job Description

Warehouse Supervisor

Qualifications

• Minimum:

  • Diploma in Warehousing / Logistics / Supply Chain / Procurement or related fields (NQF 5)

• Advantageous:

  • None specified

Experience

• Minimum:

  • Up to 5 years experience in Warehousing / Inventory and Stock Control / Logistics / Supply Chain / Procurement in a Manufacturing environment

  • 1 to 2 years of this experience should be at Supervisory level

• Advantageous:

  • None specified

KEY PERFORMANCE AREAS (KPAs) & KEY PERFORMANCE INDICATORS (KPIs)

1. Warehousing Operations

Key Activities:

• Oversee and ensure successful weekly cycle counts

• Conduct monthly stocktakes with production/support departments

• Apply FIFO and Line of Sight (LOS) principles in stock management

• Investigate stock variances and implement corrective actions

• Continuously review stock control procedures

• Assist Planning with verification of receipts and issues

• Ensure proper coding and storage of received products

• Process non-conforming products and remove scrap daily

• Investigate and manage damaged stock in WIP

• Adhere to consignment stock procedures

• Create and maintain work instructions

• Stay updated with developments in inventory control

2. Administration, Systems and Reporting

Key Activities:

• Maintain SAP data integrity

• Process credit notes and maintain records

• Capture returned rotations and update records

• Assign new invoice numbers and retain documentation

• Maintain checks and charges spreadsheet

• Record scrap differences

• Ensure timely ordering of stationery and protective clothing

• Complete and submit health and safety check sheets

3. Compliance

Key Activities:

• Operate within established controls and procedures

• Report departmental risks and concerns to management

• Ensure compliance with all regulations and cost control measures

• Enforce health and safety regulations in the warehouse

4. Customer Service

Key Activities:

• Maintain internal and external customer relationships

• Represent The Company in stakeholder meetings

• Solve problems with integrity aligned to company values

5. Staff Supervision

Key Activities:

• Ensure all staff have signed performance agreements

• Conduct quarterly employee performance appraisals

• Identify development areas and create action plans with HR

• Facilitate ongoing training and development

• Address employee relations issues fairly

6. Cost and Financial Control

Key Activities:

• Contribute to budgeting

• Promote efficient use of financial and other resources

• Monitor and control spending within budget

• Report any budget deviations

• Identify and implement cost-saving opportunities