Job Description

Supply Chain

Permanent

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About The Role

As the Warehouse Supervisor, you oversee the safe and efficient receipt, storage and dispatch of all product groups (including spares, accessories, T2 and finished goods), while engaging and inspiring a team of warehouse employees to exceed expectations, ensuring the New Zealand team support company objectives and deliver a remarkable customer experience each and every time.

You will proactively review and assess processes, looking for improvement opportunities to enhance efficiency and productivity.

You will need to work closely with the Compliance Controller, Logistics Manager, Team Lead – Spares, and supply chain partners to manage the receipt, storage and dispatch of product.

You do have overall responsibility for the warehouse and will be the main contact point for security after hours as well maintaining equipment and racking and ensuring MPI compliance, racking inspections, and fire safety standards and other certification requirements are kept current.

What You’ll Do

A typical day will see your core responsibilities to be determining operational priorities of the day and allocating tasks to team members, as well as managing other transport, supply chain or process issues that might come up. This is a time management aspect of the role to ensure your team are utilized in the most effective way. Operational priorities will be based largely on the following:

• Inbound volume

  • Devanning containers or spares receipting ensures stock is available for resale and avoid unnecessary costs (e.g. storage or detention)

  • Processing returns to enable customers to get credits and the repair processes to get underway

• Outbound volume

  • Meeting customer expectations including new items, spares and T2 dispatches

  • Achieving business volume requirements

• Warehouse maintenance

  • Execution of the stock takes and cycle counting, based on the schedule agreed to with the Compliance Controller.

  • Stock rotation

  • Warehouse housekeeping and storage methods

  • Racking and equipment inspections and correcting

Other supply chain and warehousing considerations that need to be managed are:

• Ensuring the transportation partners can handle the day’s volume requirements, both inbound and out bound

• Ensuring other business requirements are met e.g. promotions, the monthly financial cycle

• Liaising with suppliers and other teams to resolve issues that arise (e.g. lost parcels, damaged items, other discrepancies). This would include coding and approving invoices in line with company policy.

• Investigating and resolving stock damage

• Approving leave and validating time sheets

• Providing reporting as required – This may include monthly operational reports, daily exception reports or ad hoc reporting

As a people lead, you will need to manage individual’s performance including the following:

• Setting goals and monitoring progress towards them meeting with staff, managing their performance and productivity.

• Organizing and supporting training for the staff:

  • Compliance (eg forklift)

  • Personal development

  • Company mandated training

• Managing leave requests to ensure adequate cover in the team

Who You Are

• You are an experienced Warehouse Supervisor with solid knowledge in a professional supply chain and logistics operation

• You have proven ability in leading a team independently with minimal guidance

• Confident in establishing KPIs for your team, ensuring they are met and addressing performance concerns that may arise

• As a strong communicator you are able to manage expectations of leadership and various stakeholders

Core Competencies

• Leader – You have a vision and a purpose, and you can inspire and influence others to not only share it but apply their abilities to achieving it.

• You will have strong Time Management skills and have a sense of urgency when completing tasks

• Results-driven -You aim to fix any issue the first time, following up as needed to reach a resolution that satisfies the customer.

• Problem-solving -You see challenge as opportunity

• Courage - you provide positive support to allow individuals to improve continuously and the courage to address issues impacting performance.

• Customer focused -You understand and empathise with people and can apply your people and problem-solving skills to reassuring customers.

• Flexible -You can manage changing priorities with ease.

Why work for Electrolux?

Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do.

• Recharge with CARE Day an additional day off just for you

• Take advantage of exclusive discounts on our products for you, your family, and friends.

• Our Mentorship Program connects you with experienced leaders to support your personal and professional development.

• Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.

• Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.

• Be part of a company committed to sustainability, with real action behind our environmental goals.

As part of the Electrolux Group, we will continuously invest in you and your development.

Find out more on www.electroluxgroup.com