Job Description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The Warehouse Supervisor leads awarehouse teamin a variety of complex tasksin accordance withthe FDA and other regulatory agencies while following all safety guidelines ofPCI They willbe responsible foroverseeing and managing all activities related to the storage, handling, and distribution of pharmaceutical products within a warehouse or storage facility. Their primary goal is to ensure that operations run efficiently, accurately, and in compliance with industry regulations and safety standards.

Working as a warehouse supervisor in the pharmaceutical industry requires a strong commitment to safety, quality, and regulatory compliance, given the sensitive nature of pharmaceutical products and their impact on public health.

Essential Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities includethefollowingbut other duties may be assigned.

• Ensure the warehouse team have proper prioritization and organization to meet the production schedule demands.Identifyingneeds toadditionalshift work andstreamlining oftasks to meet the dynamic demands of the business.

• Lead Daily Directional Setting (DDS) meetings to ensure team is organized and prepared for the upcoming days tasks.

• Ensure the required daily, weekly, and monthly tasks are completed on time and to the highest standards.

• Oversee receiving, shipping, storage, inventory, and transfer of high value pharmaceutical products, ensuring all requirements are adhered to for each transaction.

• Investigate discrepancies in real-time, completing the necessary Quality System Events, asrequired

• Respond efficiently and accurately to escalations and challenges within the team. Maintaining adherence tocGxPand regulatory requirements.

• Ensure safety ofWarehousearea and work practicesin accordance withallPCIHealth, Safety and Environmentalprograms

• Provide leadership, guidance, and direction to staff in alignment with cGMP requirements, departmentgoalsand corporate quality standards.

• Guide and train employees to ensure FDA and other regulatory agency requirements have been properly implemented and are continually met.

• Be highly visible, hands-on team builder to motivate, coach, support, inspire andretainhighly effective teams whilemanaging forhigh performance and developing others

• Partner with Planning/Procurement to ensure effective prioritization and schedule adherence and to meet all required capacity demands

• Collaborate withthe other supervisors andenablinggroups tooptimizeprocesses

• Proactivelyidentifies,assesses, andmitigatesoperational and organizational risks; escalate key risks and issues tomanagement andcross-functional support teams

• Maintain departmental metrics in alignment with site initiatives.Put in place the necessary protocols to improve metrics that are lagging.

• Collaborate with training to design department training plan and training plan execution.Ensure Training materials areaccurateand sufficiently detailed

• Ensure Timely completion of investigations, deviations and CAPAs. Utilize quality metrics to measure, analyze, and improve team performance. Ensurereal time batch review and "Right First Time"

• Ensure Inspection readiness of assigned Warehouse areas. Participates in inspections conducted by external clients and regulators

• Identifiescontinuous improvement opportunities to improve processes and practiceDiscuss withthe team and make the proposed updates to the processes, ensuring adherence to guidelines.

• Ability todrive a box truck on public roads in accordance with all transportation and safety requirements 

• Performs other duties as assigned.

Special Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capableto performthe duties listed below with or without reasonableaccommodationswhich may be made to enable individuals with disabilities to perform the essential functions.

• Experience with GMPs,FDAand other regulated agency environments isrequired

• Experienced in makingreal timedecisions on safety, process,schedulingand personnel-related issues.

• Ability to prioritize and manage multiple resources in a production environment with flexibility to meet organizational needs

• Ability to manage and organize large volumes of pharmaceutical inventory efficiently

• Proven leadership, persuasiveness, initiative, andproblem solvingskills

• Attention to detail and accuracy in handling pharmaceutical products, especially considering the critical nature of the industry.

• Ability toidentifyissues and implement solutions to enhance operational processes and resolve challenges.

• Excellent communication skills to liaise with internal teams, external vendors, and regulatory bodies effectively.

Work Environment:The work environment characteristics described here are representative ofthose anemployee encounters while performing the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Ability tolift upto 25 lbs.

• Works closely with Manufacturing, Quality Assurance, and Quality Control staff in performing varied work procedures and activities. Interacts with Operations staff.

• Responsible for leading, motivating and directing activities of staff members.

• Performsstaff evaluations anddevelopthe team.

• Must be able toobserveandidentifypotential issues and address satisfactorily

• Travels< 10%

Qualifications:The requirements listed below are representative of the knowledge, skill, and/or abilityrequiredfor the stated position. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• High school Diploma, GED, or equivalent credentialrequired, AS degree or BS degree in Supply Chain, Business Administration OperationsManagementor related field preferred.

• 5+ years of experience in warehouse operations,logistics, or supply chain management;equivalentcombination of education and experience will be considered.

• Experience inanFDA/USDA, GMP environment, is desired

• Ability to coach,trainand mentor employees

• Strong written and verbal communication skills

• Ability to read, understand,followandcomply withtechnical and written documents (SOPs) in English

• Team oriented and highly collaborative

• Self-motivated, proactive inidentifyingproduct quality issues or employee performance issues

• Maintainsa high levelof integrity while balancing all responsibilities

• At ease building rapport with multiple departments to achieve company goals andobjectives

• Highly attentive and organized with documentation

• Valid drivers’ license

• PreviousDOT and IATA training preferred

• ERP software experience is a plus (SAP or JDE preferred)

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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.