Job Description

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business
partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on
multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch
quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant
operations. We specialize in experiences.
The Warehouse Associate is responsible for supporting the warehouse operations both on and off the airport site.
Warehouse Associate’s must have the ability to perform shipping and receiving functions including, unloading trucks,
pulling product, packing, delivery, stocking, and providing daily maintenance/recovery for the different concepts within
the platform. Whether working in an on-trend national brand, or an iconic concept from the local community, you will
create and deliver first-class experiences for the traveling public.
In joining our team, you always commit to supporting this mission by demonstrating our service standards and holding all
team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.
DUTIES AND RESPONSIBILITIES
All Paradies Lagardère positions, including the Warehouse Associate, require that you embody a positive company image by
providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family
culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy
all restaurant guests as well as be accountable to the Company and Restaurant Managers.
The following are intended as basic requirements. Success will come to the individual who can expand upon these job
requirements and truly provide a memorable experience. These requirements/functions may change throughout their
employment.
• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including
slip resistant shoes.
• Must have the ability to communicate and partner with the General Manager, vendors, and airport staff to ensure
proper compliance to rules and regulations for deliveries and movement of merchandise throughout the platform.
• Provide best in class customer service through efficient inventory control processes and distribution.
• Proper utilization and respect for company issued tools and resources, with applications based on security
practices of work environment.
• Create and maintain good working relationships with fellow Associates.
• Maintain warehouse appearance with respect to creating a safe working environment in compliance with Health
& Safety regulations, housekeeping, and maintenance standards.
• Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our
handheld or Company equipment.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Ensure consistent application of stock security as per defined processes.
• Be able to resolve inventory control issues and escalate as required.
• Identify and report to Management discrepancies according to defined process.
• Accountable for compliance with all local, state, federal laws and regulations including those relating to food
safety.
• Follows correct First In, First Out process.
• Maintain good time management.
• Perform other duties as assigned.
EDUCATION, EXPERIENCE, CERTIFICATIONS:
• High School diploma or GED is required.
• ServSafe Food Handlers certification or equivalent, as required by brand and local, state, and federal jurisdictions
• Minimum 1-year of Food and Beverage or Retail warehouse and/or customer service experience required.
• Able to prioritize and handle several projects at once.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and verify invoices.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with
customers and peers.
POSITION QUALIFICATIONS:
• Ability to work various shifts in a 7/365 team-oriented environment, which may include nights, holidays, and
weekends.
• Excellent customer service skills and an ability to communicate effectively in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing and mathematics in English.
• Ability to lift a minimum of 50 lbs., perform essential job functions such as standing, bending, reaching, gripping,
climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.