Job Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, ensuring efficient execution of Value-Added Services (VAS), managing Warehouse Associates, coordinating customer-specific requirements, and supervising Material Handling Equipment (MHE) drivers. This role ensures operational excellence, safety compliance, inventory accuracy, customer satisfaction, and productivity targets are consistently achieved.

YOUR TASKS

• Supervise daily warehouse activities to ensure safe, efficient, and accurate operations.
• Monitor workflow and allocate labor resources to meet operational demands.
• Ensure adherence to company policies, procedures, and customer requirements.
• Maintain warehouse organization, cleanliness, and compliance with safety standards.
• Oversee all VAS activities including labeling, kitting, repacking, bundling, sorting, and special customer projects.
• Ensure VAS work is completed accurately and within customer timelines.
• Monitor productivity and quality metrics for VAS operations.
• Identify opportunities for process improvement and cost reduction.
• Directly supervise Warehouse Associates, URs (Utility Resources), and MHE drivers.
• Provide coaching, training, and performance feedback to team members.
• Conduct daily shift meetings and communicate operational priorities.
• Manage attendance, scheduling, and employee performance issues.
• Foster a positive work environment focused on teamwork, accountability, and continuous improvement.
• Serve as the primary operational contact for customer-specific tasks and requests.
• Ensure customer requirements, service level agreements (SLAs) with Customer inquires, and quality expectations are met.
• Proactively resolve service issues and communicate operational updates.
• Support customer audits and operational reviews.
• Supervise forklift, reach truck and other MHE operators.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred.
• 3+ years of warehouse or distribution center experience.
• 1+ years of supervisory or team leadership experience preferred.
• Experience managing VAS operations and customer-specific projects.
• Experience supervising MHE operators and warehouse personnel.
• Knowledge of warehouse management systems (WMS).
• Knowledge of inventory control and warehouse best practices.
• Proficiency in Microsoft Office applications.

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here

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