Job Description

Job Duties and ResponsibilitIes

• Answer telephones, emails, and voicemails and act on, address, and resolve inventory issues and concerns
• Process orders from customers and prioritize, print, and issue pick orders and instructions to appropriate warehouse employees
• Track inventory and assist with distribution of assignments for orders to material handlers, warehouse operators, forklift operators, etc.
• Monitor the loading of trailers according to work order specification and shipping schedule; verify orders when loaded onto trailers, add the various tickets and tags required for each order, and close out paperwork as needed
• Assist with periodic cycle counts of the inventory, expedite orders when required, and set up and add items to computer system
• Determine correct inventory levels, report stock inventory and special-order requests, and perform general accounting for warehouse
• Perform general housekeeping duties in work area to maintain a clean and safe working environment
• May perform basic shipping activities such as preparing items or packages for shipment, creating shipment documents, determining the best methods of shipping, consolidating shipment orders, and maintaining records of incoming and outgoing shipments
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Qualifications

An Equal Opportunity Employer including Disabled/Veterans

• Knowledge of and skill with Microsoft Office Suite and company computer systems- SAP a plus.
• Able to respond courteously and efficiently to inquiries, complaints, and requests
• Able to communicate clearly and effectively, both verbally and in writing
• Able to work with accuracy and detail oriented
• Able to follow directions and meet deadlines
• Able to problem solve, multi-task and prioritize own work activities
• Able to perform tasks and duties without constant supervision
• Must be bilingualll (English/Spanish)