Job Description

Job Location: Kingsport Branch - Kingsport, TN 37664,

Position Type: Full Time, Education Level: High School,

Travel Percentage: Negligible,

Job Shift: Day, Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

Job Responsibilities

Perform daily and operational activities in the parts department to include the following, but not limited to:

• Prepares orders by processing requests and supply orders; pulling material packing boxes; placing orders in delivery area for shipment
• Maintain records of all activities and processes pertaining to the warehouse
• Identify damages, lost, or surplus materials stored in the warehouse
• Completes deliveries by driving truck or van to and from customer locations
• Maintains lift truck by completing preventive maintenance inspection sheets
• Maintains inventory controls by collecting stock location orders and printing receipts
• Stock merchandise racks
• Check merchandise and affix barcode labels
• Match purchase orders to sales orders and distribute appropriately
• Sort merchandise according to size and/or product code
• Maintains quality service by following organization standards
• Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat, maintaining clean shipping supply area; complying with procedures, rules and regulations
• Contributes to team effort by accomplishing related results as needed
• Coordinate activities with other Parts or Warehouse staff
• Occasional duties assisting customers on parts counter
• Answer phones
• Carry out any tasks as assigned by the Parts Manager

Qualifications

• Must have High School Diploma or equivalent
• Must have a minimum of 1 year experience in shipping/receiving, parts or warehouse environment, heavy equipment industry experience a plus.
• Excellent written and oral communication and basic mathematical skills.
• Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.)
• Ability to climb, stoop, kneel, push, pull, twist and carry and lift up to 70lbs.
• Maintain excellent customer service
• Must be able to pass a background, physical, and drug screen