Job Description

Level: Experienced
Job Location: AUSTELL, GA 30168
Position Type: Full TimeEducation
Level: High School
Job Category: Warehouse

Position Summary
The Warehouse Production Supervisor leads and supports a team of warehouse associates with a primary focus on order picking, shipping, and auditing. This role ensures all operations are executed safely, accurately, and efficiently, while fostering a positive, inclusive workplace culture. The supervisor is responsible for meeting daily production goals, supporting inventory accuracy, and driving continuous improvement in processes and performance.
Key Responsibilities
- Champion a safety-first culture by modeling and reinforcing safe work practices.
- Supervise and coordinate daily order picking operations to ensure timely and accurate order fulfillment.
- Oversee shipping and audit processes to maintain quality control and customer satisfaction.
- Provide daily supervision, guidance, and support to warehouse team members.
- Monitor team performance and provide coaching, training, and development to drive productivity and accuracy.
- Communicate company policies, procedures, and goals clearly and consistently.
- Identify workflow inefficiencies and implement corrective actions to optimize performance.
- Collaborate with other departments to ensure smooth end-to-end order processing.
- Address and resolve conflicts constructively and respectfully.
- Promote a culture of excellence, inclusion, and mutual respect.
- Support inventory accuracy through cycle counts and bin audits as needed.
- Operate all warehouse equipment, including forklifts and turret trucks, as required to support operations.
- Maintain a clean, organized, and safe work environment.
- Report operational challenges and personnel issues to management promptly.
- Recognize positive behaviors and provide constructive feedback.
- Perform additional duties as assigned to support team success.

Supervisory Responsibilities
- Participate in recruitment, onboarding, and training of new team members.
- Manage daily team schedules, assignments, and workflows.
Conduct regular performance evaluations with a focus on development and feedback.

Qualifications

Required Education:
- High School Diploma or equivalent; Bachelor's degree in Business Administration, Logistics, or a related field preferred.
Required

Experience:
- Minimum of 3 years of experience in inventory control or warehouse management.
- Proven experience in leading and supervising a team.
- Experience with inventory management software and systems.
- Experience with cycle counting and physical inventory procedures.
- Experience in a distribution or manufacturing environment.
Required Skills and Abilities:
- Strong understanding of inventory control principles and best practices.
- Excellent analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to prioritize tasks and meet deadlines.
- Strong organizational and time management skills.
- Ability to operate material handling equipment (e.g., forklift) is a plus.
- Familiarity with Lean principles and Six Sigma methodologies is a plus.