Job Description

We're looking for Warehouse Operative (Technical) to join Foxway and become part of a team that gives technology a second life.

As a Warehouse Operative (Technical), you’ll play a key role in our sustainability mission by testing, grading, and processing used IT equipment, typically 3–5 years old. You’ll work with a variety of devices including laptops, desktops, mobile phones, tablets, and Apple products, ensuring they are ready for reuse in a secure and efficient way.

No prior technical experience? No problem. We provide full training—what matters most is your interest in technology and willingness to learn.

📍 Location:Braintree, Essex

What will you do?

• Test and process a wide range of IT equipment (laptops, desktops, mobiles, tablets, Apple devices, and more)

• Accurately record device specifications, condition, and key data in our inventory system

• Perform secure data erasure following strict processes and controls

• Work towards daily production targets, balancing quality and efficiency

• Identify faults and take a proactive approach to problem-solving

• Contribute ideas to improve processes and ways of working

• Maintain a clean, safe, and organised work environment

• Support other operational areas when needed to achieve team goals

Who we are looking for?

You’ll be trained to identify brands, models, and serial numbers, match items to job records, and create accurate testing and data-erasure documentation.

Must have:

• Comfortable using Windows and performing accurate data entry

• Strong attention to detail and pride in quality work

• Ability to follow processes and instructions consistently

• Positive, reliable, and able to work independently or as part of a team

• Comfortable working in a target-driven environment

• Able to drive or live locally in Braintree due to shift patterns

Nice to have:

• Experience in IT, refurbishment, warehouse, or production environments

• Familiarity with device testing, diagnostics, or grading

• Experience with data-erasure tools (training provided if not)

• Technical certifications

Education / Experience:

• GCSEs (or equivalent) preferred

• IT/technical certifications are a plus

• Previous experience in IT, production, or operations is beneficial but not essential

Physical Requirements:

• Able to lift up to 15kg unassisted

• Comfortable with bending, stooping, twisting, reaching, sitting, and standing as required

Why you`ll enjoy working with us?

• Full onboarding and training provided

• Modern facilities including games room and breakout spaces

• Supportive, people-first culture

• Fixed shift rota shared for the full year—no last-minute changes

• Free parking, team BBQs, and regular social events

• Opportunities to develop technical skills and gain qualifications
  

What do we offer?

• Company uniform

• Pension scheme

• Free fruit, tea, and coffee

• Social break room with pool tables, interactive dartboard, Xbox, and games

• Health & wellbeing programme

• On-site free parking

• Internal Training (Level 1, 2 Technician)

• External Training courses (e.g. forklift, flexi, scissor lift)

• Additional holiday for length of service (up to 5 years)

• Length of service awards (gift vouchers)

• Employee recognition schemes

• Working in shifts: a three-week rolling rota, designed for consistency and work-life balance

Working in shifts

A structured three-week rolling rota designed to support work-life balance:

• Week 1–3:Monday–Wednesday

• Week 4–6:Thursday–Saturday

The role operates on three 12-hour shifts per week (06:00–19:00), including a 1-hour unpaid break, totalling 36 hours per week.
A full-year rota is provided in advance for predictability and planning.

How does Foxway operate?

Foxway partners with manufacturers, resellers, and leasing companies to source large volumes of retired and replaced IT/Electronic equipment, and in turn distributes globally. Our mission is to make sustainable technology accessible to everyone. Foxway’s Recommerce Computers & Enterprise (C&E) focuses on sustainable tech management by the refurbishment and resale of used computer equipment, addressing both environmental and market demand.

By joining us, you become part of a purpose-driven, international team that is shaping a more sustainable tech industry.

We review applications on an ongoing basis—apply today and be part of the change!