Job Description

The Warehouse Operations Trainer is responsible for delivering structured, end-to-end training across warehouse functions including Inbound, Outbound, Picking, Value-Added Services (VAS), and Inventory processes. This role ensures employees are trained through a structured methodology — Train → Hands-On Practice → Verify → Validate — to achieve safety, quality, and productivity standards. The Trainer partners with Operations to drive consistent process execution and continuous improvement.

Let’s talk about Responsibilities

• Design and deliver structured training programs covering inbound receiving, put away, picking, packing, shipping, VAS tasks, and inventory control.
• Execute hands-on-floor training including WMS/RF scanning and material handling equipment guidance.
• Demonstrate full end-to-end warehouse workflows from receipt to shipment.
• Verify employee competency through skills assessments, productivity tracking, and quality audits.
• Validate sustained performance through follow-up evaluations (30/60/90-day reviews).
• Maintain training documentation, certification records, and SOP updates.
• Support new hire onboarding, cross-training, refresher training, and new process rollouts.
• Always reinforce safety standards and operational compliance.

Let’s talk about Qualifications and Experience

• High School Diploma or equivalent required; Associate degree in Supply Chain or related field preferred.
• 3+ years warehouse operations experience (Inbound, Outbound, Picking, Inventory).
• 2+ year experience in training, coaching, or lead role preferred.
• Strong knowledge of Warehouse Management Systems (WMS) and RF scanners.
• Experience operating material handling equipment (forklift certification preferred).
• Strong communication, coaching, and organizational skills.
• Ability to analyze performance metrics and drive continuous improvement.
• Knowledge of safety standards (OSHA familiarity preferred).

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.