Job Description

A. PROFILE

Role Title: Warehouse Operations Specialist

Reporting to: Logistics and Warehouse Manager

Division: Network Planning & Operations

Department / Section: Technology & Information

B. CONTEXT

Purpose

Handle day to day Inbound and outbound process of U9 Warehouse and Inventory management

Context

Under Technology & Information, handling of U9 Warehouses to support the Network Operations

C. ROLE ACCOUNTABILITIES

• Receive, inspect, and record incoming telecom equipment and materials.
• Maintain accurate inventory records and database.
• Conduct regular audits to reconcile physical inventory with system records.
• Process outbound/inbound shipments accurately and in a timely manner.
• Coordinate with logistics partners to schedule deliveries and track shipments.
• Ensure compliance with shipping regulations and safety standards.
• Optimize warehouse layout for efficient storage and retrieval of telecom equipment as per manufacture standards and procedures.
• Implement and enforce safety protocols to maintain a safe working environment.
• Conduct regular inspections to identify and address any warehouse maintenance needs.
• Communicate effectively with internal teams, vendors, and carriers to resolve any shipping or inventory issues.
• Identify opportunities to streamline warehouse processes and improve efficiency.
• Provide immediate support for urgent inbound and outbound requests to maintain network operations.
• Generate regular reports on inventory levels, shipping activities, inbound/outbound Proof of Deliveries (PODs), and warehouse performance metrics.
• Conduct stocktaking and warehouse audits at regular intervals to ensure accuracy and compliance.

D. KEY PERFORMANCE INDICATORS

• Inbound/Outbound handling in time
• 100% Accuracy of Inventory
• Proper handling and storage of material in accordance with SOPs

E. WORKING RELATIONSHIPS & DECISION MAKING

Interacts with:

Internal: Logistics and Warehouse Manager, Operation managers, Power engineers, Coordinator, Power Manager
External: Sub-contractors, Warehouse Suppliers, Material and Equipment Vendors

Decision Making

Follow Logistics and Warehouse Manager

F. EXPERIENCE AND QUALIFICATIONS

Minimum Experience & Essential Knowledge

• At least 3 years' experience in Warehousing and Inventory Management
• Strong knowledge about Telecom Equipment is preferred
• Good command of English
• Having knowledge about Logistics and Supply Chain is a plus point

Minimum Entry Qualifications

• Bachelor's degree in any relevant field
• Must have good computer skills in Microsoft Office