Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.
Reporting directly to the Head of Operations, you will be responsible for leading our Training, Planning, Data & Admin, Stock & Space, Quality and Retail & Partnerships functions and will be a key member of our WH Leadership Team.
You will be a confident operational leader who can role-model our values and behaviours while driving a culture of performance, accountability and continuous improvement across the warehouse.
What You Will Do
Lead and develop multi-functional teams, driving high performance, accountability and a continuous improvement mindset
Create a strong learning culture through coaching, training needs analysis and structured development plans
Own resource planning and workforce optimisation, supporting budgeting and improving planning tools
Oversee stock control, intake planning and space utilisation, ensuring accuracy and operational efficiency
Take responsibility for packaging, consumables and overall stock integrity
Lead Quality and Retail processes, ensuring KPIs and SLAs are consistently met while driving process improvements
Build strong cross-functional relationships with Garment Technology and Merchandising, embedding best practice
Oversee warehouse administration, ensuring accurate reporting of hours, productivity and bonus calculations
Administer the WH Weekly Group Incentive Scheme and support BSI audit requirements
Leverage Warehouse Management Systems and operational data to drive insight, reporting improvements and KPI clarity
Contribute to the wider WH Operations leadership team and support broader strategic initiatives
What We Are Looking For
Strong experience within a warehouse operations environment, leading multi-functional teams and driving performance
Proven track record of delivering operational improvement and managing change effectively
Deep understanding of warehouse processes, stock control and continuous improvement principles
Experience working with warehouse systems and quality standards, including ISO9000
Strong use of Microsoft Office, particularly Excel
Stakeholder management experience
What We Offer
Competitive salary & targeted annual bonus scheme.
Generous Boden clothing allowance!
30% discount on all current clothing ranges.
25 days Holiday annually, plus Bank Holidays.
Online Portal with an array of discounts on retail & entertainment.
Virtual GP Service for you and your household!
Free onsite parking.
We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job, whoever they are, helping them thrive in it and celebrating their individuality.
We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
We’re all about happiness you can wear. Our story begins in 1991.
Contrarian. How else would you describe a man who left a good job in the city – working in New York during its shiny ’80s heyday no less – to set up a mail-order clothes company at a time when buying things that got delivered was considered a bit, well, joke-worthy? Or was he just lucky – right time, right place, right instinct?
Johnnie launched Boden with a hand-drawn catalogue featuring eight menswear styles he wanted in his own wardrobe (and wanted to order from his armchair). That was 1991, and back then, catalogues for stylish people who like stylish clothes weren’t really a ‘thing’ in Britain.
Today, after a wild, unpredictable and exciting 30 years, Boden is a global company but it still has the same family vibes. It’s the opinion of the women in his life – his wife Sophie (who pushed him to follow his dream in the first place), his three discerning daughters and Johnnie’s new lovely female sidekick – Janet the dog – that he values over anything.
Originality is also so very important, with every step taken to set Boden apart from the rest. Whether that’s hand-drawn prints, doing our best to make sure we don’t cut corners and even listing words we cannot use (we copywriters love a challenge). Attention to detail is everything, and it shows. Johnnie has also been adamant that every factory we use respects its workforce in the same way he respects his workforce at home. And that Boden uses as many recycled materials as possible.
“His main piece of advice is always be yourself,” his daughter Katie adds. “I think we’re all flawed but that’s the one thing that we [the family] are – very honest. I just think you can’t go wrong by being honest.” And lastly? “He’s also never tried to be cool…which makes him cool.”
Boden isn’t about fast fashion and fads. It never was. It’s about making clothes that put a smile on your face, for a long, long time.
