Job Description

Your mission at Voi
As a Site Manager, you will play a key role in ensuring our operations run safely, efficiently, and at the highest performance level. You will lead our fleet operations team and oversee our warehouse in Amersfoort, supporting the launch and growth of our e-bike operations in the Netherlands.

This role combines people leadership, operational excellence, and hands-on execution. You will be responsible for building a high-performing team, optimising warehouse processes, and ensuring our fleet is maintained to the highest standards.

In this role, you will:

• Lead and develop the warehouse team, creating a strong culture of teamwork, accountability, and performance

• Oversee daily warehouse and fleet operations, ensuring our e-bikes are maintained, repaired, and deployed efficiently

• Work hands-on with the team on maintenance and repairs to ensure high service quality, maximise vehicle uptime, and reduce operational costs

• Plan and optimise workflows across the warehouse and field operations, including shift planning, performance tracking, and continuous process improvements.

• Implement and maintain operational standards and SOPs to ensure consistent, high-quality execution.

• Drive operational performance using data, identifying opportunities to improve efficiency and reduce costs.

• Act as a safety leader, ensuring all health & safety procedures are followed and creating a safe working environment.

• Manage relationships with external stakeholders, including 3PL providers, staffing agencies, landlords, and local partners.

• Support hiring and onboarding of new team members in collaboration with Talent Acquisition.

What you'll need to embark
We’re looking for a hands-on operations leader who enjoys working in a fast-paced environment and building processes from the ground up.
You should be comfortable leading teams while also rolling up your sleeves and supporting operations when needed.

We believe the right person has:

• 3+ years of experience in operations, logistics, or warehouse management

• Experience leading teams in fast-paced operational environments

• A hands-on leadership style with the ability to balance strategy and execution

• Experience optimising processes and improving operational performance

• Strong stakeholder management skills

• Confidence working with data and digital tools (MS Office, Google Suite, ERP or operational systems)

• A good understanding of business operations, cost control, and performance management

• Excellent communication, leadership, and conflict resolution skills

• Fluency in Dutch and English

• A valid driving licence for the Netherlands

Bonus if you have:

• Experience in startups, logistics scale-ups, or mobility operations

• Experience launching or setting up new operational sites

Why Voi?
Working at Voi is more than just a job, it's an opportunity to help shape the future of sustainable urban mobility.
At Voi, you’ll be part of a team that is building something meaningful for cities and communities across Europe.

You will have the opportunity to:

• Join Europe’s #1 micromobility company

• Play a key role in launching and scaling our operations in the Netherlands

• Have real ownership and impact on how our warehouse and operations develop

• Receive employee stock options and share in Voi’s growth

• Work alongside ambitious, supportive and fun colleagues
  
  Are you ready to become a Voiager?