Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an organized Warehouse Operations Coordinator to join our Warehouse Operations team.

As a central point of contact for our daily operational processes in Adelaide, you’ll have the opportunity to directly impact our customer experience by coordinating sales orders, logistics, and workflow administrative tasks. In this role, your sharp eye for detail and proactive mindset will ensure our daily service commitments are met safely and efficiently, providing the rock-solid reliability our clients rely on to safeguard their critical information.

What You’ll Do

In this role, you will:

• Coordinate sales order processing and customer service requests: Gather necessary order details and manage documentation from intake through to final delivery planning.
• Manage delivery and collection scheduling: Partner closely with warehouse personnel, drivers, and external stakeholders to book and organize smooth operational workflows.
• Handle administrative and billing operations: Capture billing details accurately in accordance with service level agreements and compile monthly reporting.
• Serve as an operational liaison: Communicate professionally with clients and internal teams to provide timely updates and resolve daily service inquiries.

What You’ll Bring

The ideal candidate will have:

• Demonstrated experience in warehouse administration, logistics coordination, customer service, or operational support.
• Strong knowledge of logistics coordination, document tracking, and sales order administrative workflows.
• High attention to detail with proven proficiency using business systems, office software, and spreadsheets.
• Excellent communication and problem-solving skills with the ability to manage multiple operational priorities independently.

Category: Operations Group