Job Description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

Efficient and detail-oriented Warehouse Operations Associate is experienced in managing high-volume shipments and preparing accurate domestic and international documentation. Skilled in selecting optimal shipping methods, coordinating with carriers, and collaborating with teams to ensure timely, safe, and accurate order fulfillment. Committed to maintaining high productivity and operational excellence.

Visual Comfort Offers:

• Work-Life Balance: Monday – Friday, 7:00am – 3:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

• Make informed shipping method decisions to best serve company and customer interests
• Prepare and manage all shipping documentation, including bills of lading, labels, and export forms (International Commercial Documents & EEI files)
• Coordinate and schedule outgoing shipments via UPS, FedEx, LTL, and other carriers using online systems
• Collaborate with Customer Service to ensure timely and accurate order fulfillment
• Process high-volume shipping orders (2,000+ packages daily) with accuracy and efficiency
• Safely secure and strap shipments to pallets as required
• Meet and exceed daily, weekly, and monthly performance goals
• Maintain clear communication with Customer Service and warehouse teams
• Perform additional duties as assigned

What you will bring:

• Excellent organizational and multitasking abilities
• Demonstrates ability to maintain high productivity while prioritizing safety
• Strong attention to detail
• Capable of working independently and collaboratively
• Proficient in Microsoft Office; familiar with WMS and TMS systems
• Solid math, reading, and communication skills
• Customer service experience preferred

Compensation Range: $20.85

Compensation is based on individual factors, including skill set, relevant experience, and work location

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).