Job Description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a key support role within our warehouse operations, the Warehouse Office Assistant ensures timely and accurate processing of incoming inventory paperwork, directly contributing to the smooth flow of product and exceptional customer service we’re known for at Trail Appliances. Reporting to the Warehouse Inventory Manager, this role plays an important part in maintaining the efficiency and reliability our customers and team members count on.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

• Health & dental benefits
• Personal care days
• Statutory holidays off
• Employee & family assistance program
• Staff incentives and rewards
• Employee discounts

What you’ll be doing:

• Coordinate with transport companies for incoming and outgoing shipments
• Prepare store-to-store transfer documentation
• Create daily delivery route sheets and communicate schedules to drivers
• Assist customers in the pickup office and relay invoices to warehouse staff
• Communicate delivery updates and rebooking details between customers, delivery teams, and management

What you need to be successful:

• Strong computer and communication skills
• Positive attitude and team-oriented mindset
• Ability to communicate with tact, courtesy, and respect
• Comfortable working with a diverse group of people
• Willingness to work at both Calgary DC and Calgary South locations

Availability:

This is a full-time position and will require you to be available:

Monday to Friday from 9:30am to 6:00pm

Compensation:

$17.00/hr

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.