Job Description

ROLE: Greenford Park Warehouse Manager

REPORTS TO: Head of Logistics & Gallery Operations

LOCATION: Greenford, New Bond Street

HOURS: Monday to Friday: 08:00 – 17:00

THE ROLE

The Greenford Park Warehouse Manager plays a crucial role within our organization overseeing the site and ensuring the safe delivery, handling, storage and release of artworks from Sotheby’s care. This role requires a blend of leadership skills, art handling experience and knowledge, as well excellent organizational skills with a keen eye for detail and an ability to manage multiple projects simultaneously. The Warehouse Manager is responsible for leading, developing, and motivating a team of onsite technicians to deliver exceptional service standards to both internal and external clients. The role requires effective collaboration with a broad range of stakeholders including Specialist departments, Risk Management & Security, Facilities, Client Experience, Seller Operations and Photography Studios, to ensure the safe, efficient, and timely execution of operational activities. Through strong leadership and cross-functional partnership, the Warehouse Manager drives operational excellence, supports business objectives, and ensures seamless coordination across the artwork and sales lifecycle.

RESPONSIBILITIES

• Manage the day-to-day operation of the warehouse ensuring efficient receiving, storage, handling, movement and preparation for transportation of artworks.
• Collaborate with the New Bond Street Gallery Manager to schedule all internal sales transport between Greenford Park & New Bond Street.
• Work closely with Head of Logistics & Gallery Operations to plan and implement budgetary requirements with regards to organizing overtime, external support and internal transport.
• Take a proactive role in problem-solving and decision-making to ensure the smooth and efficient execution of operational activities at the warehouse site.
• Collaborate with the New Bond Street Gallery Manager & Technician Manager in overseeing the wider technician team, ensuring all team members are effectively utilized to optimize efficiencies, as well as scheduling support from third-party vendors and casual technicians
• Work alongside the Logistics Support Manager and Greenford Office Manager to ensure all onsite equipment is regularly tested and fully complies with relevant Health & Safety legislation.
• Partner with other operational departments, including Risk Management & Security and Facilities, to foster a high level of collaboration and seamless workflow.
• Collaborate closely with Seller Operations, Client Experience, and Logistics teams to ensure the efficient coordination and seamless flow of all inbound and outbound property.
• Maximise warehouse capacity and optimise storage layouts.
• Ensure compliance with health and safety regulations, risk assessments, and safe systems of work.
• Maintain warehouse security procedures and emergency response protocols.

IDEAL EXPERIENCE & COMPETENCIES

• Maintain warehouse security procedures and emergency response protocols.
• Proven experience in art handling and warehouse management / operational leadership roles within an Auction house environment.
• Strong leadership skills with a track record of motivating teams to achieve operational excellence.
• Confident Communicator with a professional and calm approach.
• Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
• Excellent Organizational skills and exceptional attention to detail, ensuring accuracy and consistency in all tasks.
• Display a positive attitude and adhere to Sotheby's Service Standards.
• Effective communication and interpersonal skills, capable of collaborating with diverse stakeholders.
• Bachelor’s degree in a related field.
• Experienced in the use of Microsoft Office, Google Sheets and SAP.
• Employees in this role will be expected to have a flexible approach to work and will be required to work on selected evenings and weekends and maybe required to provide a level of support to other locations.

The Company is an equal opportunity employer. All employment decisions and personnel actions at the Company are administered without regard to race, color, religion, sex, sexual orientation, marital status, creed, national origin, age, disability, genetic predisposition, natural hair or hairstyle, reproductive health, partnership status, sexual orientation or alienage or citizenship status, transgender status, domestic violence victim status, military or veteran status, or status in any group protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.