Overview:
Our
client is a well-established regional manufacturer/distributor with an
excellent reputation for the supply of pharmaceutical products to various
outlets, due to growth, they are seeking a senior professional to add to the
management team in Barbados.
Duties and Responsibilities:
Receiving, Shipping, Dispatch &
Logistics
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Plan, coordinate, and control
receiving, picking, packing, dispatch, and delivery operations to meet service
levels, deadlines, and regulatory standards.
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Ensure accurate, safe, and
timely order fulfillment in line with SOPs and distribution requirements.
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Manage bonded warehouse
operations in full compliance with customs, regulatory, and duty requirements.
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Oversee cold chain storage,
handling, and transport processes, ensuring full SOP compliance and temperature
integrity.
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Manage delivery fleet
operations, route planning, and dispatch schedules for timely and efficient
distribution.
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Oversee container management
and timely return to avoid demurrage costs.
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Implement controls to reduce
picking, dispatch, and documentation errors.
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Responding with urgency to
issues affecting the delivery and movement of warehouse material to the
production lines, ensuring maximum efficiency in the picking, shipping,
checking and transfer of product.
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Adhering to stipulated
procedures for damaged products and discrepancies.
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Overseeing the planning,
delivery, dispatch and monitoring of all local and overseas orders to ensure
timely and accurate fulfillment of orders.
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Creating, adopting, publishing
and enforcing vendor compliance procedures, and acquiring written
acknowledgement of agreement from vendors.
Inventory Control, Replenishment &
Returns:
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Co-ordinating and processing
all Stock Adjustments requested of the Warehouse. This is inclusive of, but not
exclusive to, picking and receiving of all goods for Loans, Samples,
Promotions, Banding, Testers, etc.
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Overseeing the allocation of
products and proper stock rotation in the warehouse to ensure efficiency in the
picking process. This may include but is not limited to ensuring:
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Accurate system transactions
and stock integrity
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Proper identification,
labeling, and storage.
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Expiry management and waste
reduction.
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Capacity planning and space
optimization.
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Maintain tight control of stock
variances, shrinkage, and pilferage, with clear loss-prevention procedures,
audits, and accountability systems.
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Implement and monitor
anti-theft, misappropriation, and fraud prevention controls.
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Overseeing the handing in of
delivery logs from contractors.
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Processing credits as required
for the various warehouses.
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Dealing with contractors’
issues as they may arise.
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Co-ordinating the return of
goods back to named suppliers in the event of damage or expiration.
Quality, Compliance &
Administration:
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The overall responsibility for
ensuring that the team is kept up to date with applicable import and duty
regulations and bonded warehouse best practices.
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Manage the Quality Management
System for the Warehouse.
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Ensure compliance with
Pharmaceutical and Distributor standards, Customs and bonded warehouse
regulations and Import/export and duty requirements.
Safety, Security & risk Management:
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Implement site security
controls, access management, and physical security systems.
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Actively manage operational
risk across logistics, storage, security, and compliance.
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Support the security and
operation of the Warehouses with the punctual opening of the Warehouses and
ensuring they are locked and secured before leaving.
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Respond to and resolve any
equipment or building issues that arise outside of normal working hours.
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Ensure the accurate functioning
and maintenance of all equipment (freezers, Forklifts etc.) used in the
Warehouses.
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Participate in Health &
Safety Committee meetings and initiatives and executing all relevant safety
requirements.
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Maintain company Health &
Safety standards and practices and adhere to the Health & Safety at Work
Act (SHAW) at all times. Building is consistently monitored to ensure the
integrity of the building and its surroundings are safely maintained; risk
assessments are completed as needed.
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Warehouse and surrounding areas
of property are to be clean, tidy and orderly; all aspects of the Safety &
Health at Work Act have been adhered to at all times and the health, safety and
welfare of the personnel in the Warehouse has been made a priority.
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You will be an essential member
of the Company’s Disaster & Emergency Management team, and as such will be
on call as needed, and required to respond and participate in the resolution of
all emergency matters whether during, or outside of normal working hours.
People & Performance Management:
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Lead workforce planning,
scheduling, overtime control, absenteeism management, discipline, and grievance
handling.
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Recruit, train, coach,
appraise, and develop high-performing teams.
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Implement structured
cross-training and succession planning.
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Drive engagement,
accountability, and performance culture.
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Create and manage warehouse
incentive and performance programmes.
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Reviewing daily key performance
indicators (KPI’s), to include but not limited to on-time order fulfillment,
pick completion volume, overtime management, effective task assignment and
communication between all relevant departments.
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Driving a culture that is
focused on continuous improvement, positive morale and exceptional levels of
customer service.
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Ensure the effective
implementation and regular auditing of policies and procedures to mitigate
risks related to misappropriation and theft, while promoting the efficient and
compliant functioning of the Warehouse.
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Knowledge of The Employment
Rights Act and other relevant labour legislation and collective agreements to
allow for prudent decisions to be made in respect to employee’s rights,
disciplinary and grievance matters, and company policies.
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Attend and participate
meaningfully in training sessions and meetings as required. Maintain up to date
knowledge of all Warehouse best practices, customs procedures and regulations.
General Duties:
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Lead the implementation,
optimization, and governance of all current and future Warehouse Management
System (WMS).
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Drive digitization, automation,
and process efficiency initiatives.
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Ensure data integrity,
reporting accuracy, and operational visibility.
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Operate pickers, pallet trucks
and other machinery when required.
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Maintain the security of the
Company’s property and act in a responsible manner with any items (which may
include keys, phones, MHE, vehicles etc.) or materials issued to you by the
Company according to Company standards.
