Job Description
Job Title:
Warehouse Manager
Location:
Nairobi
Department:
SCM
Reports to:
COO
Job Summary:
The Warehouse Manager will lead the day-to-day operations of our warehouse facility, managing inventory, receiving, order fulfillment, shipping, and a team of warehouse staff. The ideal candidate has experience in retail or DTC (direct-to-consumer) logistics, is highly organized, and thrives in a fast-paced, high-volume environment.
Key Responsibilities:
1. Warehouse Operations Management:
• Oversee and manage all warehouse operations related to receiving, storing, and shipping of athleisure products.
• Ensure that all stock is stored properly to prevent damage, in accordance with company standards and industry’s best practices.
• Supervise the loading and unloading of shipments, ensuring accuracy and timeliness.
• Manage the scheduling of inbound and outbound shipments, coordinating with the transportation and logistics teams.
2. Inventory Control and Management:
• Maintain accurate records of inventory, ensuring the timely stock updates, product rotations, and inventory reconciliation.
• Implement inventory control procedures to minimize loss and overstock, utilizing warehouse management systems (WMS) and tracking tools.
• Conduct regular cycle counts and ensure that physical inventory matches system records.
• Work with suppliers and vendors to resolve any inventory discrepancies.
3. Team Leadership & Development:
• Lead, train, and supervise warehouse staff, ensuring all employees are following company procedures and safety standards.
• Set performance goals for the warehouse team and provide feedback on performance.
• Foster a positive work environment by promoting teamwork, accountability, and effective communication.
• Manage shifts and ensure adequate staffing to handle peak periods and workload demands.
4. Safety and Compliance:
• Ensure the warehouse complies with all health and safety regulations, as well as company policies.
• Regularly conduct safety training and implement safety initiatives to minimize workplace accidents and injuries.
• Monitor the cleanliness and organization of the warehouse, ensuring a safe and hazard-free environment for all staff.
5. Process Improvement:
• Continuously evaluate and improve warehouse processes to enhance efficiency, reduce costs, and improve order accuracy.
• Implement best practices in warehouse layout and storage to optimize space and workflow.
• Identify and address areas for improvement in inventory handling and shipment processing.
6. Reporting & Documentation:
• Generate and analyze regular reports on inventory levels, shipping performance, and warehouse operations.
• Keep detailed records of all inbound and outbound shipments and any discrepancies.
• Provide regular updates to senior management on warehouse performance, key issues, and areas of concern.
Requirements
Skills:
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in warehouse management systems (WMS), ERP systems, and inventory tracking software.
• Solid understanding of safety protocols and regulations in warehouse environments.
• Good problem-solving and decision-making skills.
• Strong communication skills, both written and verbal.
Qualifications:
• Education: Bachelor’s degree in business, Supply Chain Management, or a related field (preferred). Equivalent experience will be considered.
•
Experience: Minimum of 7+ years of experience in warehouse management, logistics, or supply chain management in the retail or athleisure industry.
• Experience with athleisure or apparel warehousing is highly desirable.
