Job Description

Job Title: Warehouse Manager

Location: Uxbridge, UK

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.

Requirements

Key Responsibilities:

Leadership & Team Management

• Oversee and manage Senior Team responsible for daily operations

• Support one GDP Manager

• Provide leadership and development

• Foster teamwork and high performance

• Ensure clear communication

Operations Management

• Supervise Air and Ocean import/Export logistics

• Optimise distribution and fulfilment

• Develop operational strategies

Compliance & Regulatory Adherence

• Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards

• Maintain documentation and audits

• Implement compliance programs

Performance Monitoring & Reporting

• Track KPIs

• Identify gaps and corrective actions

• Prepare reports

Continuous Improvement

• Implement best practices

• Lead safety and quality initiatives

• Upgrade technology

Customer Service & Stakeholder Engagement

• Ensure high customer satisfaction

• Resolve customer issues

• Build strong client relationships

Reporting & Presentations

• Use Excel for reporting

• Create PowerPoints for customers

What does the right candidate look like?

• 7–10 years warehouse management experience

• Knowledge of Air & Ocean processes

• Strong understanding of CAA, H&S, GDP

• Proven leadership experience

• Excellent communication skills

• Proficiency in Excel and PowerPoint

• Experience with WMS systems

Benefits

• Competitive salary and benefits

• Car allowance: £7,000

• Growth opportunities

• Collaborative environment

• Exposure to global markets

• Life Assurance

• Private Healthcare & EAP

• 25 days holiday + bank holidays

• Free parking