Job Description

Warehouse Logistics Specialist

Location: Charlotte/Indian Trail, NC

Pay: $17.00 – $21.00 / hour

Join Tip Top Garage Doors, a trusted and growing local company serving greater Charlotte and surrounding areas with residential and commercial garage door repair, installation, and maintenance.

We’re looking for a diligent, organized, and proactive Warehouse Logistics Specialist to help keep our operations running smoothly. If you enjoy coordinating, problem-solving, and being part of a team that values reliability and service, this could be a great opportunity for you.

📦 What You’ll Do

• Coordinate and manage inbound shipments (receiving, inspection, documentation)
• Schedule and oversee outbound deliveries, ensuring accuracy and timeliness
• Maintain inventory control: track stock levels, cycle counts, and reconcile discrepancies
• Organize warehouse layout and storage to optimize workflow
• Collaborate with service technicians and installers to fulfill parts and supply needs
• Prepare and package orders, label parts, and stage equipment for dispatch
• Monitor and manage logistics costs, shipping carriers, and freight operations
• Use software systems and spreadsheets (ServiceTitan, Excel/Google Sheets, Label LIVE) to manage logistics data
• Communicate with internal teams (sales, operations, installation crews) and external vendors
• Participate in process improvement and team initiatives to increase efficiency

✅ What We’re Looking For

• High school diploma or equivalent
• Prior experience in logistics, warehousing, inventory, or supply chain roles
• Basic computer skills (Excel/Google Sheets, ERP, inventory systems, ServiceTitan)
• Strong attention to detail, organization, and accuracy
• Ability to lift and move materials (physical work when needed)
• Good communication and teamwork skills
• Self-motivated, able to adapt in a fast-paced environment
• Bonus: experience with freight carriers, route planning, or logistics software

💡 Why You’ll Want to Work Here

• Reliable local brand. Tip Top Garage Doors is well-established in the NC market, providing trusted garage door services across the region including Charlotte.
• Growth opportunities. The company is expanding, and we look to promote from within. Team members often move into supervisory or operations roles.
• Supportive culture. Employees often say management cares about their success, and there’s recognition for hard work.
• Meaningful work. You’ll be integral to operations, ensuring that technicians and installations stay on schedule and that customers get what they need.
• Benefits & perks:
• • Health, Vision, Dental
• • Paid Time Off & Holidays
• • Life Insurance, Short-Term & Long-Term Disability
• • 401(k) with company match
• • Employee discounts, referral bonuses, and other incentives
• Stability & reputation. As a local, full-service garage door provider, Tip Top handles both residential and commercial work and often handles same-day service calls.

📋 Reporting & Work Environment

• This role reports to the Operations Manager / Warehouse Manager
• Full-time, hourly position (non-exempt)
• Work takes place in a warehouse / distribution environment with occasional exposure to varying temps, noise, and physical activity
• Regular collaboration with field teams and office staff

Ready to Apply?

If you're someone who thrives on coordination, logistics, and keeping things moving smoothly—let’s talk. Join us at Tip Top Garage Doors and take pride in working behind the scenes to keep our operations top-notch.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

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Pay Range

$17—$21 USD

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