Job Description

Warehouse Lead

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values and who are looking to further their careers in a unique and rapidly growing organization!

The Opportunity

The Warehouse Operations Lead is responsible for leading day-to-day warehouse operations and ensuring picking, packing, shipping, and other assigned workflows are completed safely, accurately, and efficiently. This role provides hands-on leadership to warehouse associates, assigns and monitors daily work, resolves operational issues, and helps ensure service level agreements (SLAs), productivity goals, and priorities are met.

The Warehouse Operations Lead works closely with Coordinators and Supervisors to maintain workflow, support employee performance, and ensure operational standards and procedures are followed. This position requires strong leadership, problem-solving and organizational skills, along with solid knowledge of warehouse processes, systems, and technology.

Responsibilities

• Work with Operations Supervisors to ensure deliverables are being achieved
• Work collaboratively with all team leads to support inventory counts, product moves, and management and maintain accurate supply and equipment levels
• Communicates openly and in a timely fashion regarding any issues involving inventory, staff or facilities
• Provide ongoing training and development if all warehouse associates
• Finding creative solutions for day-to-day operational challenges
• Maintain a safe and healthy work environment, ensuring policies and procedures are followed
• Additional tasks and responsibilities may be assigned as needed by the supervisor or management to support the overall goals and operations of the warehouse.

Qualifications

• 1-2 years of experience in a warehouse environment
• Ability to learn new technologies and custom proprietary softwares quickly
• The desire and capacity to motivate coach and manage a growing team
• An ability to learn and adapt quickly in a fast paced changing environment
• Detail Oriented, Strong Interpersonal and Communication Skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets
• Must be 18 years or older, with a high school diploma or equivalent
• Ability to lift up to 50 lbs without restrictions
• Able to stand and walk continuously during the entire length of the shift (8+ hours)
• Must be bilingual in English and Spanish, with the ability to communicate effectively in both languages.

Benefits

• ​​Competitive pay and compensation structure
• Health and dental benefits for you and your dependents