Job Description

Gensco has an immediate opening for a Warehouse Lead for our Shipping Team at our branch in Portland, Oregon!

Duties & Responsibilities

• Responsible for supervising the day-to-day warehousing, delivery, and customer service functions of the Shipping Team
• Responsible for Team building, implementing continuous education processes for all Branch Team Members, establishing objective and measurable goals, and clearly communicating these goals and standards to Branch Team
• Train Team Members meeting Company standards
• Maintain a positive, helpful attitude toward fellow Team Members and Customers
• Comply with Company Standard Operating Procedures and maintain safe work practices and security
• Suggest and implement improvements in warehouse cost management, best practices, and operational process design and implementation

Education/Experience/Skills

• High school diploma or GED required
• AA degree preferred or equivalent work experience preferred
• 2+ years related experience with Gensco or equivalent preferred
• Prior direct customer service experience – desire to work directly with Customers
• Excellent knowledge of the products Gensco sells
• Understanding of Inside Sales, Outside Sales, Warehouse, and Delivery functions
• Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
• Strong decision-making abilities - understanding the impact and implications of decisions
• Strong negotiation skills
• Strong written and verbal communication skills
• Strong presentation skills
• Strong people management and time management skills
• Demonstrated ability to multi-task in a fast-paced environment
• Demonstrated ability to organize people and resources to get the job done
• Able to operate computer terminal, personal computer, and office machines
• Able to communicate with the public in person and on the phone
• Able to work sitting or standing and move freely throughout the facility(s)
• Able to lift and carry equipment, supplies, and inventory on a frequent basis
• Able to organize people within the TDC/Branch and promote teamwork

Qualifications