Job Description

The Warehouse Lead supports daily warehouse operations under the direction of the Branch Manager and provides hands-on leadership to ensure safe, accurate, and efficient order fulfillment. This role serves as a working lead, coordinating daily assignments, coaching team members, enforcing safety practices, and assisting with inventory control and material handling activities. The Warehouse Lead acts as a key liaison between warehouse associates and leadership to support productivity, quality control, and clear communication, while performing the same core warehouse functions as the team.

Key Responsibilities & Duties:

• Assist with scheduling and oversee daily work assignments to ensure quality, accuracy, and maximum productivity.
• Lead and assist with receiving, storing, handling, and shipping of product, materials, and supplies.
• Coordinate and oversee daily cycle counts and support inventory accuracy initiatives.
• Perform and support warehouse functions including order pulling, staging, loading, unloading, stocking, and bin maintenance.
• Supervise warehouse activities such as truck loading/unloading, inventory movement, and restocking.
• Enforce safe work practices and coach team members on proper material handling and warehouse safety standards.
• Observe work practices to ensure compliance with company safety policies and regulatory requirements.
• Assist with onboarding and training of new warehouse associates.
• Identify, analyze, and assist in resolving workflow or operational issues.
• Establish or adjust work procedures as needed to meet deadlines and operational demands.
• Verify product availability and in-stock status to support sales and customer needs.
• Support shipping and/or receiving operations, as assigned.
• Ensure completion of daily warehouse assignments and operational tasks.
• Provide leadership support to supervisors and act as a communication bridge between management and warehouse staff.
• Lead the work of warehouse associates performing similar duties; may set priorities, assign work, and review task completion.
• Manage daily warehouse operations in the absence of the Warehouse Manager and/or General Manager, as directed.
• Perform other duties as assigned to support branch operations.

Qualifications & Skills:

• High school diploma or GED required.
• 3+ years of warehouse experience, preferably in a distribution or logistics environment.
• Demonstrated ability to lead by example and provide day-to-day guidance to warehouse associates.
• Strong customer focus with effective written and verbal communication skills.
• Ability to work in a fast-paced, physically demanding environment with shifting priorities.
• Strong attention to detail, organization, and safety awareness.
• Basic computer skills and ability to learn inventory or warehouse management systems.
• Ability to work independently while supporting team-based operations.

Work Environment & Physical Requirements:

• Frequent standing, walking, bending, climbing, pushing, and pulling.
• Ability to lift and move up to 75 pounds occasionally.
• Regular use of warehouse equipment and material handling tools.
• Exposure to varying temperatures, noise levels, and warehouse conditions.

Benefits & Compensation:

• Comprehensive health, dental, vision, and disability coverage options.
• Employer-provided life insurance and long-term disability benefits.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Parental leave and support continuing education.