Job Description

We are seeking a hands-on and motivated Warehouse Lead to oversee and drive daily warehouse operations. This role is ideal for someone who leads from the front, thrives in a fast-paced environment, and is passionate about operational efficiency and team performance.

About the Role

As the Warehouse Lead, you will take ownership of the warehouse floor, ensuring smooth day-to-day operations across order fulfilment, stock movement, and inventory control. You will play a key role in maintaining accuracy, meeting deadlines, and supporting a high-performing team.

Key Responsibilities

Warehouse Operations Leadership

• Lead and coordinate daily warehouse activities across all functions
• Allocate labour effectively across key priorities:
• Online order fulfilment
• Retail stock replenishment
• Receiving and inbound processing
• Put-away and storage optimisation
• Act as the first point of contact for operational issues and problem-solving
• Drive team productivity and ensure daily targets are achieved
• Support continuous improvement initiatives to enhance efficiency

Inventory Control

• Maintain high levels of stock accuracy across all systems
• Conduct regular cycle counts and investigate discrepancies
• Ensure timely and accurate processing of returns, particularly for e-commerce orders
• Monitor and improve inventory processes and controls

What We’re Looking For

• Proven experience in a warehouse leadership or supervisory role
• Strong understanding of inventory control and warehouse operations
• Ability to prioritise and adapt in a fast-paced environment
• Hands-on leadership style with a proactive, solution-focused mindset
• Excellent communication and team coordination skills
• High attention to detail and commitment to accuracy

Requirements

• Valid Forklift Licence (LF) – essential
• Order Picker Licence (LO) or willingness to obtain
• Experience using warehouse management systems (WMS) and RF scanners
• Minimum 2–3 years’ experience in a similar leadership role
• Strong knowledge of workplace health and safety (WHS) practices
• Physically fit and capable of manual handling (up to 20–25kg)
• Ability to meet performance targets and KPIs
• Basic computer skills (e.g. Excel, email, reporting tools)
• Experience in e-commerce fulfilment (highly regarded)
• Strong organisational and time management skills
• Reliable, punctual, and professional
• Full working rights in Australia

Why Join Us?

• Opportunity to lead and make a real impact on warehouse operations
• Supportive team environment with a strong focus on collaboration
• Fast-paced and growing business
• Ongoing development and career progression opportunities