Job Description
The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values
Inclusive We strive to be a museum of many voices in dialogue.
Passionate We believe working with art is more than a job or trusteeship - it's a way of life.
Brave We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.
Empathic We aim to act like a person, not an institution.
SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.
Schedule: Part Time, 28 hours/week, Temporary (3 months), fully onsite
Under the supervision of the Warehouse Operations Manager, the Warehouse Associate is responsible for assisting the warehouse team with processing incoming store merchandise, restocking the sales floor, responding to merchandise requests and in-store pickup, support of web store order fulfilment. This position is committed to keeping all workspaces organized and well maintained and to providing a top-level customer service experience for all visitors when engaged on the sales floor. This role requires collaboration with various stakeholders within the store department including the sales floor and buying teams. Moreover this role directly contributes to the Museum Store by assisting the sales floor in providing a rewarding customer and museum experience.
In thirty days, the Warehouse Associate will have a general understanding of all aspects of the position. By the first quarter, the Associate will be fully confident in their duties. After the first year, they will be completely capable of carrying out all duties and functions with ease.
Responsibilities & Duties
- Perform replenishment of entire sales floor multiple times a day. Following the recommendations of the Warehouse Operations Manager and Museum Store Management team the Warehouse Associate merchandises the sales floor with new inventory as well as merchandise from the stockroom, back stock and understock.
- Assist in preparing merchandise for sales floor, including labeling, rolling posters, markdowns, price changes, shrink wrapping and boxing.
- Maintain neat appearance of Store and Warehouse by organizing supplies, backstock in cabinets, closets, and on shelves, straightening merchandise in store and displays, handling recycling/trash, helping move fixtures as needed.
- Organize and maintain back stock area in the warehouse and off-site storage areas including exhibition related storage.
- Assist in cycle counting, preparing for and performing end of fiscal year inventory.
- Assist patrons with all customer service needs and keep abreast of the inventory to aid and promote sales as necessary.
- Provide courteous, friendly service creating a congenial atmosphere on the sales floor.
- Communicate problems and suggestions to supervisors.
- Assist with other Museum Store duties including copying, filing, lifting cartons. Duties may also include ringing up sales at the register, bag and wrap purchases, verify credit cards and memberships.
- Assist in seasonal tasks including but not limited to online order fulfillment and in-store pickup.
Qualifications & Skills
- High school or equivalent, college coursework preferred.
- Minimum of one (1) year of experience in retail sales or warehouse environment required.
- Familiarity with operating hand trucks and pallet jacks a plus.
- Ability to work with a computer inventory system. Must be comfortable using and communicating with a radio/walkie.
- Ability to work effectively with the public and with co-workers. Demonstrated punctuality and dependability. Ability to communicate problems and conduct constructive problem resolution.
- Ability to work quickly and with a sense of urgency during busy times. Must be able to work weekends.
Working Conditions
- Must be able to lift to 50 pounds, work in a close environment, and stand for multiple hours a day.
- Must be able to work weekends.
Job posting open date: 8/28/26
All jobs posted will remain open for at least five business days.
We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.
Location: San Francisco, 151 3rd Street.
Benefits: SF City Option, SFMOMA Membership, and more
At SFMOMA, we do not believe that any applicant can, or should, meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven, community-oriented organization grounded in inclusivity, passion, bravery, and empathy.
If this describes you, we encourage you to apply.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal or state law.
You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.
You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org.
