Job Description

About Us

Location - Rutherford, NSW

Function - Customer Support

Department - Customer

Working Pattern - Part-time; In office 3 days a week

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

The Warehouse Fulfillment Office will be responsible physical card printing and distribution as well as verifying contractor documents when registering with Workforce Safety (Damstra).

Responsibilities

• Print physical cards and dispatch them to Workforce Safety customers
• Verify customer documents
• Monitor and maintain consumable levels for card printing
• Stock and organize products in bins and on shelves
• Keep the work area clean and hazard‑free
• Assist with general supply and warehouse tasks as needed
• Follow all safety procedures and OHS guidelines
• Maintain accurate stock levels and asset records
• Organise courier shipments across Australia and internationally
• Communicate with customers and internal teams about order status

Skills and Experience

• Strong administrative skills with the ability to handle day‑to‑day office tasks efficiently
• Highly organized and detail‑oriented, with a focus on accuracy
• Positive, team‑focused attitude and comfortable collaborating with others
• Dependable, responsible, and able to manage tasks with minimal supervision
• Must be able to work onsite from our Rutherford warehouse

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

#LI-HT1 #LI-hybrid #LI-Part-time