Job Description

Company Description

We make shipping easier for Canadian businesses and entrepreneurs.

Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions.

But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help.

If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats.

Job Description

The Role

The Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and navigate our platform smoothly. They switch from fulfillment where they are picking and packing and sorting inventory to back end processing where they process and sort shipments and greet customers and then to general warehouse work. You will ensure shipments comply with customs laws - our business depends on it. You will also assist the fulfillment department when needed with picking and packing orders, receiving and sorting inventory

It is important for our warehouse floater to connect with teammates and clients alike. In addition to being able to get your thoughts across clearly, we want you to listen to others, be curious and ask questions, display empathy and show an interest in others.

You will collaborate with your teammates to find more efficient, cost-effective ways of doing things that are values-driven and aligned with our strategic anchors.

Responsibilities to Clients

• Process shipments meticulously
• Consolidate shipments and bags on skids to maximize space on trucks
• Wrap and label skids according to business protocols to facilitate compliance checks
• Load and unload skids on/off trucks with the use of a pallet jack
• Conduct spot checks when necessary
• Maintain a clean and tidy warehouse and branch
• Process supply orders and inventory
• Pick and pack orders
• Fulfillment related tasks as required.
• Receive and Sort inventory
• Greet customers while representing Chit Chats’ brand and values.
• Offer consultative service, answer questions and make product and service recommendations.
• Process shipments meticulously including scanning, sorting and loading onto skids.
• Take inventory and place orders for supplies.
• Extra duties from time to time

Responsibilities to Team

• Follow company policies and procedures to a T.
• Follow compliance procedures
• Maintain a log of escalations and provide summary reports to management
• Helping teammates to ensure effective and low-cost procedures
• Maintain good communication between team members
• Extra tasks or projects from time to time

Additional information

• Class 1 safety shoes required (green triangle patch).
• This is a full-time, permanent position.

Qualifications

Qualifications

• Must be available to work Mon to Fri between the hours of 9AM to 11 PM.
• Weekends shift may be assigned.
• Excellent verbal and written communication skills.
• Ability to multitask with efficiency in a fast-paced environment.
• High level of accuracy and attention to detail.
• Standing and lifting are required.
• Previous retail, warehouse and shipping experience is considered an asset.
• Computer literacy in Microsoft Office applications, comfortable with learning new programs.
• Trustworthy, reliable, full of heart with a positive outlook on life.
• Possess a passion for serving people, going above and beyond to help our clients achieve their dreams.

Additional Information

Total Rewards and Compensation:

• Hourly Wage: Starting $18.75 per hour
• Employer paid Group Benefits (Health, Dental and Vision; 80% coverage). After 3 months.
• Annual Year-End Bonus.
• Two weeks paid vacation
• Birthday leave (Paid)
• A rich GRSP plan eligibility after 3 months of employment

We thank you for your application, but only those candidates selected for an interview will be contacted.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.