Job Description

Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 21 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.

We are seeking a highly motivated person with exposure to Warehouse and Customer Service join our Toowoomba Branch in a New Hybrid role.

The Role

Reporting to the Branch Manager, you will primary focus is to:

• Prepare customer orders as directed by the Warehouse Supervisor
• Ensure stock and finished goods are received, handled, and delivered on time and accurately
• Meet customer order deadlines through efficient handling and storage of stock
• Assist with packing the work truck in line with daily delivery requirements
• Review all orders for quality, accuracy, and completeness prior to despatch
• Handle all stock carefully to minimise damage, errors, and rework
• Safely and efficiently load and unload customer vehicles
• Participate in daily toolbox meetings and raise any staff, product, process, or safety issues
• Receive, interpret, and respond to retail, trade, and walk‑in customer enquiries
• Prepare quotes and convert them accurately into sales orders and invoices
• Resolve customer issues and feedback professionally, in the best interests of Oxworks
• Provide exceptional customer service to our client base
• Work to reinforce the company’s Vision, Mission and Values

In summary, this role will bounce between the Warehouse and the Sales desk providing exception customer service to all customers and future customers in the Toowoomba region.

The Applicant

The Ideal Candidate will be able to demonstrate that following:

• Demonstrated warehouse experience in manufacturing environment
• Current forklift license (Required)
• Experience using MS Office, CRM software and ERP system (Required)
• Ability to multitask
• High level of attention to detail
• Excellent time management skills, people & communication skills

Why Oxworks?

PROUD TO BE AUSTRALIAN

We are proudly Australian owned and operated, with a clear vision, mission, and values that foster respect for people and a positive team culture.

INVESTED IN THE FUTURE

With heavy investment in the future, we boast industry-leading technology, tools and equipment.

DRIVEN BY PEOPLE & PROCESS

Driven by people and processes, our organisation focuses strongly on continuous improvement in all areas.

LEARNING ORGANISATION

As a learning organisation, we offer ongoing learning opportunities for everyone to promote growth and development.

STABILITY

Committed to providing long-term job security and growth opportunities, Oxworks is home to many employees with over 10 years of experience.

MARKET LEADER

Being a market leader, we have a loyal customer following due to our extensive product range, exceptional customer service, quality delivery and value.

REWARDS & BENEFITS

Positive Team Culture | Career Development & Growth Opportunities | Discounts on Products & Retailers | Employee Assistance Program | Monthly Team Lunches | Traineeship & Apprenticeship Programs

IS OXWORKS RIGHT FOR YOU?

We are seeking reliable, motivated staff who take pride in their work. If you are looking for an opportunity to learn and grow in a challenging and rewarding environment, Oxworks is the perfect place for you!

If this sounds like you, and you are interested in working for an industry leading and rapidly expanding company, then please apply now.

OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION.