Custom Goods Logistics

Warehouse Customer Service Representative

Custom Goods Logistics  •  $40k - $44k/yr  •  Oakland, CA (Onsite)  •  15 days ago
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Job Description

Key Responsibilities:
  • Managing inbound and outbound customer communications (email and phone)
  • Appointment scheduling and follow-ups
  • Data entry and system updates
  • Coordinating with warehouse and transportation teams
  • Processing orders and resolving customer inquiries
  • General administrative support as needed

Qualifications:
  • Prior CSR experience (logistics/warehouse experience preferred)
  • Strong email communication skills
  • Detail-oriented and organized
  • Comfortable working in a fast-paced environment
  • Experience with [WMS / TMS / Excel / specific system if applicable
Custom Goods Logistics

About Custom Goods Logistics

Custom Goods Logistics is a full-service logistics company with a refined focus on Warehousing, Transportation, and Custom Examination Sites, with over 34 warehouses nationally. We are uniquely positioned to offer comprehensive logistics solutions with a personal touch.

We serve our customers one shipment at a time by challenging ourselves to be the benchmark service provider of customized supply chain solutions with our strategic anchors: Data-Driven, Personal Touch, and Timely Customer Solutions.

Our core values underpin us as individuals, and as a company, we place people at the center of all we do. We have established over 60 years of rich experience and deep relationships following these values. As a number one strategic partner, our customers benefit from our unrivaled dedication to customer excellence.

Industry
Warehousing & Storage
Company Size
201-500 employees
Headquarters
Unknown
Year Founded
1962
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