Job Description

Warehouse Coordinator – Job Description & Requirements

• Coordinate daily warehouse operations and activities.
• Coordinate receiving, unloading, checking, put-away, picking, packing, staging, and dispatch.
• Coordinate manpower allocation based on daily operational requirements.
• Monitor incoming and outgoing goods to ensure timely processing.
• Ensure goods are received, checked, stored, and dispatched according to SOP.
• Coordinate with transporters, drivers, customers, and internal departments.
• Monitor loading and unloading activities.
• Ensure accurate preparation and checking of delivery orders, picking lists, and other warehouse documents.
• Monitor stock movements and ensure all transactions are properly recorded in the WMS/ERP system.
• Conduct regular stock checks and support cycle counting activities.
• Assist in investigating stock discrepancies, damages, shortages, and excesses.
• Ensure proper storage, labelling, and identification of inventory.
• Monitor pallet locations, racking locations, and floor storage areas.
• Ensure FIFO/FEFO procedures are followed where applicable.
• Monitor warehouse space utilization and recommend relocation when required.
• Coordinate stock transfers between different warehouse locations.
• Follow up on pending receiving, picking, and dispatch activities.
• Monitor daily operational targets and productivity.
• Prepare daily warehouse operation and inventory reports.
• Maintain proper filing and documentation of warehouse activities.
• Ensure warehouse housekeeping and 5S standards are maintained.
• Ensure warehouse safety procedures and PPE requirements are followed.
• Report damaged goods, operational issues, safety incidents, and discrepancies to management.
• Support stock take and inventory audit activities.
• Assist the Warehouse Supervisor/Manager in improving warehouse processes.
• Train and guide warehouse operators on daily work procedures.
• Perform other duties assigned by the Warehouse Supervisor/Manager.

Job Requirements

• Diploma/Certificate in Logistics, Supply Chain, Warehouse Management, or related field preferred.
• Minimum 2–4 years of warehouse operations experience
• Experience in a warehouse coordinator, senior warehouse operator, or similar position preferred.
• Strong hands-on experience in receiving, put-away, picking, packing, and dispatch operations.
• Experience handling palletized and racked inventory
• Experience coordinating warehouse manpower and daily activities.
• Good knowledge of inventory control and stock movement procedures.
• Experience with WMS/ERP or warehouse inventory systems.
• Basic to good knowledge of Microsoft Excel.
• Experience in stock counting and inventory reconciliation.
• Knowledge of FIFO/FEFO principles.
• Experience coordinating with transporters and drivers.
• Forklift experience or certification is an advantage.
• Good understanding of warehouse safety and housekeeping requirements.
• Good communication and coordination skills.
• Strong organizational and time-management skills.
• Good problem-solving ability.
• Able to work under pressure and meet daily operational deadlines.
• Detail-oriented and responsible in handling warehouse documentation and inventory.
• Able to work independently as well as in a team.
• Willing to work overtime, weekends, or public holidays when required.

Key Competencies

• Warehouse Operations
• Inventory Coordination
• Receiving & Dispatch
• Manpower Coordination
• Stock Control
• WMS / ERP
• Documentation & Reporting
• Pallet & Racking Management
• Transport Coordination
• Warehouse Safety
• 5S & Housekeeping
• Teamwork & Communication
• Problem Solving
• Time Management
• Operational Planning