Job Description

Essential Job Functions:

• Operates a forklift.
• Must meet unit quality and productivity metrics.
• Complete paperwork thoroughly and promptly.
• Accurately and courteously load client merchandise.
• Acts as primary contact with client on site and is available to the client for escalation when necessary.
• Work as intermediary for communication between client and their operations teams and Crane Worldwide network.
• Escalate all issues with a shipment immediately to the client to insure prompt resolution.
• Manage all client requests and follows up to insure that client needs are met.
• Responsible for managing client reports and assuring accuracy.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Stand or sit for long periods of time.
• Reach with hands and arms and stoop, kneel, crouch and frequently required to climb or balance.
• Regularly lift and/or move 50 pounds and occasionally lift and/or move 50 pounds by hand.
• Ability to drive a forklift and become certified by Crane Worldwide.

Other skills and abilities:

• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
• Ability to read, comprehend and complete basic checklists, forms or other related documents.
• Identifies and resolves problems in a timely manner.
• Balances individual responsibilities.
• Consistently at work and on time.

Certifications and Licenses:

• Must be a forklift certified.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.