Job Description

The Order Pick Associate ensures that materials such as Point of Sale (POS) terminals, printers, peripheral devices and other supplies are accurately picked from inventory in the warehouse. The Order Pick Associate uses a handheld computer tablet to obtain lists of items to pull from multi-level shelving units to be processed and packet out as required per order specifications. Other duties as assigned.

DUTIES & RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time to accommodate department needs.

• Responsible for pulling inventory and documenting product pulled including: terminals, pin pads, printers, forms, rolls, kits, plates, and decals and other supplies
• Responsible for exceptions handling and interfacing with other departments to ensure product availability
• Responsible for maintaining the min/max levels of inventory and notifying the appropriate party with any discrepancies
• Will separate and stock the materials that have been received into the warehouse
• Create call-tags for any merchant return items
• Create Terminal ID stickers through the labeling program on a PC
• Pre-collate merchant kits for multiple clients, when applicable, with items including welcome letters, flyers, forms, and instructions
• Assist with inventory counts/cycle counts
• Works with accounting during month/quarter end inventory
• Works with other fulfillment departments to ensure that all eligible packages are available
• Performs other duties as required to meet business needs

KNOWLEDGE, SKILL & EXPERIENCE:

• Minimum Education (or substitute experience) required
  • High school diploma or equivalent
• Minimum Experience required:
  • 6 months to 1 year of shipping and/or receiving experience
• Skills required:
  • Ability to use basic tools and equipment such as a handheld tablet, rolling ladders, step ladders, skate wheel rollers, dock carts, and hand-held scanners
  • Ability to discern numbers and information in order to sort packages correctly
  • Demonstrated sense of accountability and problem resolution
  • Intermediate PC skills
  • Excellent attendance/punctuality
  • Ability to work overtime, as required
  • Ability to understand and follow written and verbal instructions
  • Ability to communicate effectively in both a written and oral form with a diversity of individuals in multiple functional areas
  • Ability to work independently and as a member of a team
  • Versatility, flexibility, and a willingness to work within a fast-paced environment
  • Acute attention to detail
  • Ability to understand basic English

FINANCIAL RESPONSIBILITY & AUTHORITY:

• Financial: None
• Supervisory: None

WORK ENVIRONMENT:

• Warehouse environment
• Occasional exposure to extreme heat and cold

PHYSICAL/MENTAL DEMANDS:

While performing the duties of this job, the employee is frequently required to do the following:

• Coordinate multiple tasks simultaneously, and

PHYSICAL REQUIREMENTS

Bending and Stooping: Bending body downward and forward by bending spine at the waist.

Climbing Ascending or descending ladders, scaffolding, ramps, poles, and other devises using feet and legs and/or hands and arms. Body agility is emphasized

Light Carrying: Physically transporting items weighing up to 15 pounds from one location to another

Moderate Carrying Items weighing 16 to 44 pounds

Grasping: Applying pressure to an object with fingers (including thumb) and palm

Light Lifting: Raising objects up to 15 pounds from a lower to a higher position or moving objects horizontally from one position to another

Moderate Lifting: Objects 16 – 44 pounds

Pushing Using upper extremities to press against something with steady force in order to thrust forward, downward, or upward

Reaching above shoulder: Extending hand(s) and arm(s) in any direction

Repetitive motion Substantial movements of the wrists, hands, and/or fingers for sustained periods of time

Sitting: Particularly for sustained periods of time

Standing: Up to 7 hours per day

Walking: Moving about on foot throughout the course of the day

Visual Requirement: (Examples: Able to see and read PC screens; detect color coding, read fine print, and/or normal type size print)

Hearing Requirement: (Examples: able to detect specific noises, proper equipment operation; understand what clients are saying in normal conversation)

COMPREHENSION

Ability to understand, remember, and apply oral and/or written instructions or other information

Ability to understand, remember, and communicate routine, factual information

ORGANIZATION

Ability to organize thoughts and ideas into understandable terminology

Ability to organize and prioritize own work schedule on short-term basis (longer than one month)

REASONING & DECISION MAKING

Ability to apply common sense in performing job

Ability to make decisions which have moderate impact on immediate work unit

COMMUNICATION

Ability to understand and follow basic instructions and guidelines

Ability to communicate and interact effectively with internal departments and external customers, continuously maintaining a positive, congenial and professional demeanor

Ability to complete routine forms, use existing form letters and/or conduct routine oral communication

Ability to compose emails, letters, outlines, memoranda, and basic reports and/or to orally communicate technical information

Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly

MATHEMATICS

Ability to count accurately

Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy

POS Portal/ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F