Job Description

This position is responsible for processing and preparing to ship collateral for the Mortgage Warehouse department.
Essential Functions

• Receive, log, and retain possession of the original mortgage note during warehouse period.
• Process received collateral in preparation to ship.
• Ensure accuracy of received collateral.
• Ship collateral files to end investor daily.
• Confirm receipt of required collateral and track all outstanding files.
• Review loan documentation for accuracy and completeness.
• Identifying and resolving issues, discrepancies, and validations.
• Daily client correspondence and customer service.
• Internal quality control and auditing of warehouse lending loans.
• Assist customers on how to use the warehouse lending systems.
• Regular, reliable, and predictable attendance.
• In person attendance required.

Marginal Functions

• Participate in department projects as assigned.
• Day to day customer service.
• Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
• All other duties as assigned.

  Minimum Educational & Experience Requirements

• Bachelor’s degree in business or related field (preferred)
• 3 years’ experience in mortgage banking or mortgage warehouse lending operations (preferred)

  Minimum Skill Requirements

• Knowledge of mortgage banking or mortgage warehouse lending operations
• In-depth knowledge of closing procedures, loan processes, documentation and current regulatory requirements affecting mortgage loans
• Ability to communicate with internal and external customers and problem solve
• Strong analytical ability
• Professional and effective verbal and written communications
• In-depth knowledge of closing procedures, loan processes, documentation and current regulatory requirements affecting mortgage loans
• High degree of detail orientation
• Strong organizational skills
• Ability to work independently with minimal supervision
• Proficient with MS Office

  Physical Demands
In terms of an 8-hour workday, “occasional” equals 1% to 33%, “frequent” equals 34% to 66% and “continuous” equals 67% to 100%.  However, some duties are performed monthly, annually or sporadically throughout the year and are essential functions.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position, if the accommodation does not impose an undue hardship that would require significant difficulty or expense.

• Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer
• Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use
• Continuous communication: verbal and written, in-person, phone and electronic

  Work Environment

• 
  Office setting with remote flexibility