Job Description
Job Location: Joliet, IL 60433
Position Type: Full Time
Job Category: Warehouse & LogisticsWhat We Offer:
- GetClubs.com is part of the Worldwide Golf family of brands. With 95+ golf stores and a growing family of e-commerce brands, Worldwide Golf is now one of the largest golf companies in the US
- Strong company and job stability (we’ve been in business over 50 years)
- A great company culture, including flexible hours, good work-life balance, and office-wide golf outings (perks also include discounts on all our products!)
- Medical/dental/vision benefits, 401(k) matching and HSA with Company contribution. Paid time off and sick time are offered with increasing tiers based on tenure
Position Summary
The Warehouse Associate is responsible for the accurate and timely handling of golf club rental sets throughout their lifecycle—from outbound shipment to return processing. This role requires strong attention to detail, hands-on equipment care, and a working knowledge of golf clubs and equipment to ensure each set meets quality and performance standards.
Key Responsibilities Include
Shipping & Order Fulfillment
- Pick, pack, and ship golf club rental sets according to customer orders and specifications
- Ensure each set includes the correct club configuration (driver, woods, irons, wedges, putter) and any requested handedness, flex, or brand preferences
- Package equipment securely to prevent damage during transit
- Generate shipping labels and coordinate with carriers (UPS, FedEx, etc.)
- Meet daily shipping deadlines and maintain high accuracy rates
Receiving & Returns Processing
- Receive and inspect returned rental sets and inbound inventory shipments
- Verify all clubs and components are accounted for (including headcovers, bags, and accessories)
- Accurately check returned sets back into inventory systems
- Identify missing or incorrect items and escalate as needed
Cleaning & Quality Control (QC)
- Clean and sanitize golf clubs, grips, shafts, bags, and accessories
- Inspect clubfaces, grooves, grips, and shafts for wear or damage
- Ensure grips are in playable condition and clubs meet rental-quality standards
- Replace or flag worn grips, damaged shafts, or dented clubheads
- Reassemble complete, ready-to-rent sets with attention to presentation and performance
Inventory Management
- Maintain accurate inventory of golf clubs, bags, and accessories across multiple brands and set types
- Assist with cycle counts and periodic inventory audits
- Organize warehouse layout to ensure efficient storage and retrieval of sets
- Track inventory movement and update systems in real time
Golf Equipment Knowledge (Preferred but Trainable)
- Basic understanding of golf club types (driver, fairway woods, hybrids, irons, wedges, putters)
- Familiarity with right-handed vs. left-handed sets
- Awareness of shaft flex options (regular, stiff, senior, etc.)
- Ability to identify major golf brands and equipment categories
- Understanding of general wear standards (e.g., grip condition, groove wear)
Qualifications
- Previous warehouse, shipping/receiving, or logistics experience preferred
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills (shipping software, inventory systems)
- Ability to lift up to 50 lbs and stand for extended periods
About GetClubs.com
GetClubs.com is a leading provider of premium golf club rentals and shipping services, delivering high-quality equipment to golfers across the United States. We specialize in outfitting golfers with top-tier sets from leading brands, ensuring a seamless travel and playing experience.
