GENERAL PURPOSE
Perform a variety of clerical duties under general supervision in the warehouse.
JOB DUTIES AND RESPONSIBILITIES
· Answer telephones, emails, and voicemails and act on, address, and resolve inventory issues and concerns
· Process orders from customers and prioritize, print, and issue pick orders and instructions to appropriate warehouse employees
· Track inventory and assist with distribution of assignments for orders to material handlers, warehouse operators, forklift operators, etc.
· Monitor the loading of trailers according to work order specification and shipping schedule; verify orders when loaded onto trailers, add the various tickets and tags required for each order, and close out paperwork as needed
· Assist with periodic cycle counts of the inventory, expedite orders when required, and set up and add items to computer system
· Determine correct inventory levels, report stock inventory and special-order requests, and perform general accounting for warehouse
· Perform general housekeeping duties in work area to maintain a clean and safe working environment
· May perform basic shipping activities such as preparing items or packages for shipment, creating shipment documents, and maintaining records of incoming and outgoing shipments
· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Qualifications
EDUCATION AND EXPERIENCE
· High school diploma or equivalent
· 0 to 1 year of administrative support, warehouse, or related experience
· Certification and/or License – may be required during course of employment
KNOWLEDGE, SKILLS, AND ABILITIES
· Knowledge of and skill with Microsoft Office Suite and company computer systems
· Able to respond courteously and efficiently to inquiries, complaints, and requests
· Able to communicate clearly and effectively, both verbally and in writing
· Able to work with accuracy and detail oriented
· Able to follow directions and meet deadlines
· Able to perform tasks and duties without constant supervision
· Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
19.25
At Dairy Farmers of America, our 19,000 employees work with one goal in mind – to bring value to our family farm-owners.
As a farmer-owned cooperative, DFA offers rewarding jobs across the nation in a variety of fields, including manufacturing, accounting, communications, marketing, economics, on-farm field services, and more.
We value our employees and reward them with competitive benefits, a supportive working environment, and growth opportunities. We capitalize on the strengths of each individual and ensure that each employee is challenged in their role. Through Dairy University, employees receive online training and job enhancement, classes. Employees also have the opportunity to grow within DFA.
We also want our employees to live a healthy lifestyle and offer a health and wellness program that provides access to online classes and materials tailored to help our employees make healthier choices, as well as an Employee Assistance Program that helps employees with legal and health issues, such as advice on parenting or stress management, and free counseling sessions.
At DFA, we understand that our employees provide value within our organization and in our community. We cultivate a culture of openness, transparency, and integrity where employees are encouraged to voice their opinions and share their ideas. We also believe we have a responsibility to give back the communities in which we operate and work to do so through the DFA Cares Foundation.
Dairy Farmers of America, Inc. is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
