Job Description

Job DetailsLevel: ExperiencedJob Location: Laredo Office - Laredo, TX 78043Position Type: Full TimeEducation Level: High SchoolJob Category: Skilled Labor - TradesWho We Are
Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Louisiana, Kansas, and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service. 
Why Join Us?
We’re committed to supporting our team members with benefits that match our values of safety, service, and stability. Here’s what you can expect:
Competitive hourly wage
401(k) with 6% company match
Health, dental, and vision insurance
AD&D insurance
Paid time off
Referral bonus program
Job Summary:
Pico Propane and Fuels in Laredo, TX is seeking a motivated Customer Service Representative/Dispenser to join the team. The Customer Service Representative/Dispenser is instrumental in performing office tasks, managing warehouse inventory, and overseeing facility operations.
Duties/Responsibilities:
Warehouse Functions:
Coordinates, tracks, and reports inventory, ensuring that items are received correctly and efficiently into the warehouse from outside suppliers/vendors
Ensures that items are moved efficiently from the warehouse to the work trucks for transport to the field site, and all incoming and outgoing material is accurately accounted for
Operates forklift to load and unload equipment and products
Maintains a safe and clean work environment by maintaining a clean and organized facility
Complies with established procedures, rules, and regulations regarding warehouse inventory in addition to maintaining quality service by following organization standards
Schedule and perform weekly/monthly/quarterly Inventory audits
Plant and Office Support:
Acts as customer service office support to assist with walk-in traffic and taking phone calls from customers with general questions or needing to place orders
Interacts with customers via telephone, email, or in person to provide support and information on products or services and serves as a liaison between customers and the company
Collects and enters orders for new or additional products or services
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments
Assist customers with filling propane cylinders at the bottle dock station
Assists with all other duties assigned by the Plant Manager regarding general plant support
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
QualificationsEducation, Certification, Licenses Required:
High school diploma or equivalent
Valid driver’s license with a clean driving record
At least 6 months of working in a warehouse environment preferred
Must obtain a LPG Cylinder Filling License within 30 days of employment
Skills/Abilities:
Ability to follow all safety standards and requirements
Ability to connect and communicate cross-departmentally using plain and concise language
Customer service oriented
Must be proficient in the current Microsoft Office Suite, specifically with basic Microsoft Excel knowledge desired, including the ability to create and modify spreadsheets
Ability to operate a forklift and other equipment
Bilingual (English/Spanish)
Physical, Mental, and Behavioral Requirements:
The physical requirements described here are representative of those the incumbent must meet to successfully perform the essential functions of this job.
Position requires the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to heavy weights of 20 to 100 lbs. for approximately 90% of the work shift
Good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night
Frequent sitting, reaching with hands and arms
Must be able to speak and hear
Must pass pre-employment screening and background check
Position may require working evening hours and weekends as needed
Work is normally performed outside, where exposure to conditions of extreme heat/cold, airborne particles, fumes, and gases is common
The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.
Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.