Job Description

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Job Purpose

Provide day-to-day administrative support for warehouse and manual handling activities of forklift operations, material handling and ground operations including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies

Typical Business Titles

Warehouse Agent - Sort

Differentiator

· Individual contributor who completes activities or fulfills targets under immediate supervision and guidance and executes assigned tasks according to specific standards and guidelines

· Entry-level position typically requiring little to no prior knowledge or experience

· Work is routine or follows standard procedures and closely supervised

Key Tasks

· Under direct supervision perform assigned tasks of generally repetitive to conduct activities such as receive, handle, store, record and dispatch goods

· Under close supervision receive goods, sort, label and store goods as per defined guidelines on space utilization

· Match items against the record of shipment, and inspect condition for damages/ defects

· Under direct supervision pick, pack and dispatch outgoing goods according to written or verbal requests or orders

· Enter data for received and shipped items according to established procedures

· Provide basic support to transport materials between departments as per defined routes and guidelines

· Under direct supervision refer to stored information, place standard orders or respond to basic enquiries such as inventory levels or delivery schedules

· Follow and achieve compliance with established procedures and guidelines

· Follow and achieve compliance in proper routing of materials while transporting the materials between departments

· Under close supervision perform order fulfilment based on customer requirements

· Provide basic support to retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules

· Undertake recurring routine tasks related to movement, tools, and packaging (e.g. pickers and packers)

· Under close supervision receive goods, scan and verify items against the shipment record

· Undertake recurring routine tasks to consolidate transshipment and sorting activities

· Under close supervision process applicable documentation during package/ freight pick-up or arrival at warehouse

· Under direct supervision operate a scanner to process all incoming and outgoing shipments

· Provide basic support to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner

· Provide day to day support in general admin tasks related to shipment processing and documentation, sending status information and accepting

· Update all systems with regards to warehouse shipments recovery and uplift

· Support and relieve deliveries and pickups.

· Manage HMS and traces.

· Call customers for collections

· Daily WPX Report.

· Housekeeping

Stakeholders

· Support and interact primarily with colleagues of own team, contact with Brokers/Customers.

· Communicate information that requires little explanation or interpretation

· Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others.
• Provide the prompt shipment lodgement & recovery in accordance with the customer’s specific requirement.• Maintain a clean and fair working environment for all visiting customers in gateway. ▪ Ensure transit time standards and identify non-compliance against gateway operation ▪ Provide the timely lodgement and recovery

Skills

• Warehousing, Forklift Operator, heavy lifting, Scanning, Dispatching, Shipping, Loading, Sorting, Packing, Picking, Data Entry, Workplace Safety, Occupational Health, Performance Dialog, Inventory Management, Inventory Control, DPDHL Business Knowledge, Business Processes, Stakeholder Management.
• Complete understanding and wide application of principles, theories, and concepts

Qualifications & Key Requirements

Education Level

O Level Certificate - Vocational/Specialized/Technical/Certification

Essential

Experience in Warehouse Environment

Microsoft Office

Experience Level

less than 2 years