Job Description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a ­­­­Warehouse Administrator (1 year maternity cover) to join our Coventry Newstrade team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

As an integral part of the InPost team, you will collaborate closely with colleagues across the business to understand and meet the needs of customers and suppliers, ensuring clear communication and consistently high standards of service delivery. You will take ownership of managing customer enquiries, providing timely and effective support, assisting with procurement activities, and maintaining accurate, up to date data and records. Through your attention to detail and proactive approach, you will help facilitate smooth day-to-day operations and contribute to the overall efficiency and success of the team.

📍 Location: InPost Newstrade Imperial Park, Siskin Pkwy W, Coventry CV3 4PB

📅 Shift Pattern: MONDAY - FRIDAY

🕒 Hours: 06.00am - 14.30pm

💰 Salary:£13.50p/h

What you’ll be doing:

Manage and maintain accurate day books of stock processed through the warehouse using the WMS application (Stirling).

• Book in titles within the Goods In area, ensuring deliveries are accurately checked and recorded.
• Coordinate the movement of stock following Goods In, ensuring items are processed and transferred to the correct warehouse areas.
• Communicate with customers via email regarding incoming stock, delivery updates, and related enquiries.
• Investigate and resolve stock issues, including quarantined or non-conforming titles, in line with warehouse procedures.
• Accurately input and maintain data in spreadsheets and internal systems to support customer feedback and reporting.
• Provide general administrative support and undertake additional ad-hoc duties as required to support warehouse operations.

What we need from you:

• Strong working knowledge of Microsoft Office, with advanced word-processing skills and the ability to produce clear, professional documentation.
• A genuine commitment to delivering excellent customer service and building positive relationships through effective communication and problem-solving.
• Confident written and verbal communication skills, enabling clear information sharing and effective collaboration at all levels of the organisation.
• Ability to remain calm, focused, and accurate in fast-paced or high-pressure environments while consistently meeting deadlines.
• A reliable and collaborative team player who supports colleagues and contributes to a positive and productive workplace culture.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks and competing priorities efficiently.
• Strong attention to detail, ensuring accuracy and consistency across all tasks and processes.
• A proactive commitment to maintaining high standards of quality, compliance, and safety, with a continuous improvement mindset.
• Must have the legal right to work in the UK.

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.