O'Brien Glass Industries

Warehouse Administration Officer

O'Brien Glass Industries  •  $31/hr  •  Commonwealth of Australia (Onsite)  •  2 hours ago
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Job Description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Sydney Distribution Centre | $31.11ph + Super | Monday–Friday

O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.

You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien®

  • $31.11 per hour + Super
  • Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
  • Ongoing training, development and internal career pathways
  • Supportive, inclusive team culture
  • Incentive & recognition programs
  • Community service & volunteering leave
  • Employee discounts across O’Brien® services & partner brands
  • Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

  • Provide warm, professional customer service face‑to‑face and over the phone
  • Check stock availability using internal systems
  • Process EFTPOS payments
  • Complete general administration duties
  • Maintain accurate stock spreadsheets
  • Create and confirm pick slips
  • Complete invoicing and basic reporting
  • Book and consign transport when required
  • Build strong internal and external stakeholder relationships

Additional Responsibilities

Alongside core warehouse administration, you will also:

  • Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
  • Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
  • Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
  • Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
  • Arrange driver accommodation bookings and maintain accurate records
  • Assist with new starter and casual onboarding, including induction paperwork and documentation
  • Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed
  • Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods

About You

  • Excellent written and verbal communication skills
  • Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
  • Strong customer service capability
  • Ability to thrive in a fast‑paced environment
  • Excellent time management and attention to detail
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Able to work autonomously and collaboratively
  • A desire to learn, grow and build your career with O’Brien® Glass

The Perks

  • Friendly and supportive team
  • Ongoing learning and development
  • Reward and recognition programs
  • Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

O'Brien Glass Industries

About O'Brien Glass Industries

O'Brien® is Australia’s leading vehicle glass repair and replacement company, serving more than 300,000 motorists each year, 24 hours a day, 7 days a week, 365 days a year.

Whether you choose to have us help fix your problem in one of our nationwide branches or 84 Authorised Dealers located across Australia, or whether you’d prefer the convenience of getting one of our 266 mobile technicians to come to you at home, at work or wherever you are, you can relax in the knowledge that all our workmanship is guaranteed for the life of the vehicle.

What’s more, as Australia’s leading vehicle glass repair and replacement company, we have strong relationships with most of Australia’s major insurance companies enabling us to help you manage your insurance paperwork for you if you are claiming for the work on your vehicle insurance.

We are also a market leader for building glass replacement, and have the capability of taking all types of glass replacement jobs into our hands. With a strong focus on service, O'Brien® offers a convenient, responsive and highly professional glass replacement service 24 hours/7days/365 days a year.

If you want to find out about O'Brien®, you'll be pleased to hear that all of our products comply with current Australian Standards - and our services are all guaranteed so you can rest assured that you'll receive only the best workmanship.

Part of the Belron® group, O'Brien® is recognised far and wide across Australia for our ability to deal with glass breakages quickly and efficiently, whether it's home glass, office glass and/or shop glass. After being around for over 80 years, fantastic service is just one of the things our customers have come to expect when they think about us.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Sydney, AU
Year Founded
1924
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