Job Description

Warehouse Admin Team Leader

What You Will Do

As a Warehouse Admin Team Leader, you will lead and support the warehouse administration team, ensuring efficient day-to-day operations and delivering high standards of service across the business. This role has been created as part of an internal restructure and will be responsible for coordinating administrative activities, maintaining accurate records, supporting operational processes, and driving continuous improvement within the warehouse function. You will work closely with warehouse operations, logistics, and wider business stakeholders to ensure data accuracy, process compliance, and effective team performance. The successful candidate will play a key role in maintaining operational efficiency, supporting service delivery, and fostering a positive team environment.

Location: Letchworth

What We Offer

• Competitive salary
• 25 days annual leave plus bank holidays
• Company pension scheme
• Access to employee assistance and wellbeing programmes
• Ongoing training and development opportunities
• Career progression within a global organisation
• Employee discounts and benefits platform

How You Will Do It

• Lead, motivate and develop the warehouse administration team to achieve operational objectives.
• Manage daily administrative activities to support warehouse operations.
• Ensure accurate processing and maintenance of warehouse records, reports and documentation.
• Coordinate workflow and allocate tasks to meet business priorities and deadlines.
• Monitor performance, identify improvement opportunities and implement best practices.
• Support inventory management processes through accurate data entry and reporting.
• Liaise with internal departments and external stakeholders to resolve administrative issues.
• Maintain compliance with company policies, procedures and health and safety standards.
• Produce and analyse operational reports to support decision-making.
• Assist with process improvement initiatives to enhance efficiency and service delivery.

What We Are Looking For

Required

• Previous experience leading or supervising an administrative team.
• Strong organisational and prioritisation skills.
• Experience working within a warehouse, logistics, supply chain or operational environment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
• Strong attention to detail and data accuracy.
• Ability to analyse information and produce meaningful reports.
• Proven ability to work effectively in a fast-paced environment.

Preferred

• Experience using Warehouse Management Systems (WMS).
• Qualification in Business Administration, Logistics or a related discipline.
• Continuous improvement or process optimisation experience.
• Understanding of inventory management processes.

About Us

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. With a global team of dedicated professionals and industry-leading technologies, we deliver innovative solutions that help create smart, healthy and sustainable buildings. As part of our organisation, you will have the opportunity to develop your career while making a meaningful impact in a collaborative and inclusive workplace.

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