Job Description

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.

WJCF is an Indian not-for-profit entity, registered under Section 8 of the Indian Companies Act 2013, and has an affiliation agreement with the Clinton Health Access Initiative (CHAI). Our mission is to save lives and improve health outcomes in the country by enabling the government and private sector to strengthen and sustain quality health systems. WJCF has partnered with the Ministry of Health & Family Welfare and state health departments since 2007, providing technical and operational support across key health priorities, including infectious diseases (COVID-19, hepatitis, HIV, TB, vector-borne diseases), non-communicable diseases (cervical cancer, diabetes, sickle cell disease), maternal and child health (anaemia, immunisation, diarrhoea, pneumonia), sexual and reproductive health, health insurance and digital health (AB PM-JAY, ABDM), oxygen and hypoxemia management, safe drinking water, and climate and health.

Learn more about our exciting work: http://www.clintonhealthaccess.org

Program Overview

The World Health Organization estimated that 10.6 million people fell ill with tuberculosis (TB) in 2022 and ~1.3 million succumbed to it. India accounted for the most people suffering from the disease, with 27% of the cases and 26% of mortality. The National TB Elimination Program (NTEP), headed by the Central TB Division (CTD), MoHFW, is an expansive public health program with the ambitious goal of eliminating TB in line with the mandate of the Sustainable Development Goals.

WJCF has been supporting the CTD and state health departments of more than 15 states in the mission to eliminate TB. WJCF’s TB program has been operational since 2012, and its interventions address several program areas, including preventive therapies, case detection, access to diagnostics, engagement of the private sector, and more. It also lends technical support to Governments across a range of themes- strategic planning, data analytics, monitoring and evaluation, patient management and delivery of services.

WJCF’s current portfolio of work spans support includes an evaluation of the TB drugs demand and supply dynamics, a landscape assessment for the next generation of diagnostic methods, a high-powered multi-disciplinary team translating programmatic information into action, and multiple large-scale interventions to determine the best methods for detecting hidden TB in the community.

Project Background India’s rapidly urbanising cities — home to over 500 million people and growing — face a recurring burden of vector-borne and water-borne diseases, with dengue, malaria, cholera, and typhoid remaining endemic in informal settlements where drainage, waste management, and water supply remain inadequate. Indian cities exemplify these pressures, with seasonal disease surges recurring each year across wards and peri-urban areas.

Despite sustained investment in surveillance infrastructure through the Integrated Disease Surveillance Programme (IDSP), the Integrated Health Information Platform (IHIP), and the Metropolitan Surveillance Unit (MSU) network, a persistent gap remains between data collection and public health action. Peri-urban settlements straddling municipal and district boundaries frequently fall outside the active surveillance catchment of both, and when outbreaks emerge, response teams act without a shared, evidence-based picture of where risk is concentrated.

To address this, WJCF is implementing a 10-month Health Commitment Grant titled "Strengthening the Urban Ecosystem Against Future Disease Threats" under the Tuberculosis Implementation Framework Agreement (TIFA), funded by JSI Research and Training Institute and anchored by the National Centre for Disease Control (NCDC), across five high-risk cities including Ahmedabad. The project converts fragmented environmental, epidemiological, and administrative data into spatially indexed intelligence that ward officers, MSU epidemiologists, and District Surveillance Unit (DSU) teams can directly act on.

In Ahmedabad, across three priority wards, this means a Ward-Level Risk Atlas, an early warning dashboard connecting surveillance data systems with laboratory and supply chain data, targeted upskilling with measurable impact on reporting compliance, and commodity gap mapping against the 72-hour outbreak response minimum, all submitted to the Ahmedabad Municipal Corporation (AMC) and NCDC as a Surveillance-to-Action blueprint designed for replication.

The Ward Surveillance Officer is the project's on-ground presence in the ward. The role is responsible for supervising field data collection, delivering upskilling sessions to ward health staff, recruiting and orienting community sentinel volunteers, and supporting simulation drills. Ward Surveillance Officer is assigned to three wards and reports to the Surveillance Lead.

Responsibilities

• Supervise enumerators conducting site surveys across three categories: waterborne risk sites, vector-borne risk sites, and surveillance network nodes, across the three ward.
• Ensure daily data submissions from enumerators are complete, GPS-tagged, and accompanied by, Videos, site photographs; flag errors to the Analyst for same-day correction.
• Accompany the drone survey vendor during aerial coverage of the ward; validate field records against drone imagery on the ground.
• Provide ward-level ground truth for the laboratory sample transport chain, identifying actual handover points, travel times, and access constraints the map alone cannot capture.

• Recruit 15 sentinel volunteers per ward from existing community platforms: Mahila Arogya Samiti (MAS), Janani Suraksha Yojana (JSY) beneficiary groups, resident welfare associations, and frontline health workers.
• Conduct orientation sessions for volunteers: explain the job aid card, demonstrate the WhatsApp reporting format, and ensure each volunteer can report a health rumour or unusual illness cluster correctly.
• Monitor daily volunteer reports during the two-week Rumour Sentinel Network operational cycle; triage reports and escalate to the Program Officer as per the agreed protocol.

• Deliver field-level upskilling sessions to approximately 80 ward health staff, Accredited Social Health Activists (ASHAs), Auxiliary Nurse Midwives (ANMs), Community Health Officers, and Sanitary Inspectors, using modules designed by the Program Officer.
• Support the pre- and post-upskilling assessment administration; submit completed assessment forms to the Program Officer for analysis.

• Run the ward-level floor during both simulation drills, managing ward health staff participation, observing response times, and completing the observer checklist.
• Submit post-drill observations to the Program Officer for inclusion in the after-action review.

• Maintain a daily field log, recording sites visited, enumerator issues, community interactions, and any unusual disease events reported in the ward.
• Attend weekly team check-ins with the Program Officer; flag field blockers early.
• Liaise with the ward Medical Officer-in-Charge, Urban Health Centre (UHC) staff, and AMC Sanitary Inspector to facilitate field access and community entry.

• Visit private clinics, diagnostic laboratories, and pharmacies within the assigned ward on a defined schedule; sensitise providers on Integrated Health Information Platform (IHIP) Form S/L/P reporting requirements and outbreak alert protocols.
• Track Form S/L/P submission rates from private facilities in the ward; identify non-reporting or irregular-reporting providers and flag to the Program Officer for follow-up Continuing Medical Education (CME) or engagement.
• Maintain a ward-level private provider register — documenting facility name, type, contact, and reporting status — updated monthly.

Qualifications

Required

• Bachelor's degree in public health, life sciences, social work, or a related field.
• 2–4 years of field experience in a public health programme, working with ASHAs, ANMs, or community health platforms in an urban setting.
• Familiarity with the AMC ward health system, knowing how Urban Health Centres, ward Medical Officers, and community health workers operate on the ground.
• Experience supervising field data collection using mobile tools such as ODK (Open Data Kit) or KoBoCollect.
• Fluency in Gujarati; working knowledge of Hindi and English sufficient for reporting.
• Prior experience engaging private healthcare providers, chemists, or diagnostic laboratories in a public health or regulatory context is an advantage.
• Willingness to spend 80–90% of time in the field within the assigned ward.

Preferred

• Prior experience with Integrated Disease Surveillance Programme (IDSP), National Urban Health Mission (NUHM), or AMC health programmes.
• Experience working with community volunteer networks — MAS, JSY groups, or ward-level self-help groups.
• Familiarity with waterborne or vector-borne disease surveillance and seasonal outbreak patterns in Ahmedabad.

Core competencies

• Field Reliability: Shows up, follows the plan, and submits accurate data on time every day.
• Community Trust: Builds rapport quickly with ASHAs, community leaders, and ward residents; understands that access depends on relationships.
• Attention to Detail: identifies incomplete forms, missing GPS tags, and incorrect site records before they reach the Analyst.
• Communication: Explains a job aid card to a volunteer and a field finding to a Medical Officer with equal clarity.
• Initiative: Identifies access barriers and community concerns early
• Provider Engagement: Walks into a private clinic or pharmacy and builds enough rapport for the provider to drive surveillance reporting.

Last Date to Apply: 29th June, 2026