Job Description

Ward Clerk

Chateau Napoleon Caring
252 LA-402, Napoleonville, LA 70390

Chateau Napoleon Caring is looking for a dependable, organized, and compassionate Ward Clerk to support our Nursing Department. This position is a great opportunity for someone who enjoys working with people, staying organized, and being part of a team that makes a difference in the lives of our residents.

Schedule

Full-Time | Monday–Friday

What You’ll Do

Nursing Department Support

• Verify the daily census and prepare and distribute census reports.
• Process admission and discharge records accurately and in a timely manner.
• Answer incoming telephone calls and route calls appropriately.
• Schedule appointments and assist with coordinating resident needs.
• Provide administrative support to the Nursing Department.
• Assist residents, families, and visitors with questions and requests.
• Run facility errands, including traveling to local supply sources as needed.
• Work cooperatively with residents, families, nursing staff, physicians, consultants, and other healthcare providers.
• Maintain dependable attendance and punctuality.
• Complete assigned duties and support the nursing team as needed.

Supply Support

• Inventory and stock supplies at nursing stations and designated supply areas.
• Distribute supplies to nursing staff as needed.
• Assist the Central Supply Director with assigned duties.
• Help maintain a clean, safe, and organized work area.
• Communicate supply needs or shortages to the appropriate team member.

Resident & Family Support

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Direct questions and requests to the appropriate member of the care team.
• Provide courteous and compassionate service to residents and their representatives.
• Help create a welcoming and organized environment for residents and their families.

Privacy & Safety

• Maintain the confidentiality of residents’ protected health information (PHI).
• Follow all facility policies and procedures regarding resident privacy and confidentiality.
• Follow computer and information-security procedures.
• Immediately report suspected resident abuse to the Administrator.
• Follow all facility safety policies and procedures.

What We’re Looking For

• Dependable and organized with strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and stay organized in a busy environment.
• Comfortable working with residents, families, visitors, and healthcare staff.
• Ability to read, write, speak, and understand English and follow verbal and written instructions.
• Basic computer skills and ability to complete administrative tasks.
• Positive attitude and willingness to learn.
• Previous healthcare, long-term care, clerical, or administrative experience is a plus.
• CNA certification preferred, but not required.

Why Join Our Team?

As a Ward Clerk, you’ll play an important role in supporting our nursing staff and helping our residents receive the care and attention they deserve. If you’re dependable, organized, friendly, and enjoy helping others, we’d love to hear from you!